- Report: #1339919
Complaint Review: DR Power Equipment - Internet
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Author Confirmed
Why?
DR Power Equipment
Internet, USA
Phone:
18006876575
Web:
www.drpower.com
Categories:
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DR Power Equipment Refused to honor Warranty on brand new faulty string mower Levelland Texas
Purchased new string mower from a local dealer. Owned product for only 8 days before the engine spun a bearing. Dealer contacted DR which sent us to a repair company named Tubbs JBMartin Repair 30 miles away. After 2 weeks thus company finally got around to taking mower apart and reporting their assessment of the problem to DR. DR did not honor the warranty at all!! They said it was not their fault that it had a leak which caused it to drain the oil out. Which in turn caused the damage. 6 weeks later we finally heard from the repair company, which then charged us for repairs. To top it off, they used our machine to mow 6 weeds on their lot and then handed it over to us! The carburator stills skips and does not run well.
