- Report: #340642
Complaint Review: Drive Financial Services - Dallas Texas
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Drive Financial Services
www.drivefinancial.com Dallas, Texas, U.S.A.
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Drive Financial Services HUGE MISTAKE ONLY 4 MONTHS AS A CUSTOMER AND ALREADY ISSUES Dallas Texas
This company is a bunch of liars, i seriously think they hire illegal aliens and train them in the art of deception. They have lied to me a number of times in the short 4 months as a customer, I signed up for the ACH payments to be automatically debited from our account, well a few days after our payment was due we get a call saying we never made the payment because the account numbers we gave them were wrong total Bullsh*t, they intentionally mixed up the numbers so when they processed it, it was returned wrong account info and then they charged up a $25 return check fee and we did not even pay with a check, they said no matter what if it processed insufficent funds they charge the fee. They have taken our debit card a number of times and now say they no longer except our type of debit card because it's the H&R block card, WTF last month u excepted it and now u say u don't, they just force u to have to pay with a money order, check or pay a fee to western union it, this is the only bill i have where i have to pay them to pay a bill, i am a customer with t-mobile, direct energy and time warner cable and when i pay there bills it's free, what a concept. Not with Drive they have to milk every last dollor outta ya even when you already pay a huge interest rate. I hate this company with a passion and just to think we have 4 and a half more years of this bullsh*t. One of there employees even told me once when i was frustrated and said i hated there company, she said and i quote " Well you like driving the vehicle don't you" what a smart a** remark from a supposed "Customer service" this company is a total crock of sh*t.
Brandon
Euless, Texas
U.S.A.
Brandon
Euless, Texas
U.S.A.
1 Updates & Rebuttals
Sherri
Emeryville,California,
U.S.A.
NO DOUBT ABOUT WHAT YOU SAID....
#2Consumer Comment
Mon, June 16, 2008
My husband had the misfortune of dealing with them several years ago, and they are a total pain. The funny thing is, when we moved, approximately two weeks before, I called to give them the new address. The moron took the new street number and forgot to change the street name. A few months later, after they get a couple of pieces of mail back,all of a sudden, my husband is a "skip". Never mind that they had no trouble taking money out of the account until they stopped and started demanding fees. One day, the repo dude shows up and even he doesn't get their mindset. Hell, if hubby skipped, how come the address on the registration and insurance (automatically sent to Drive) was okay? Repo dude offered to look the other way, but I told him to take it. He even said that he told them they made a mistake on inputting the address, something he was able to figure out in the paperwork they faxed to him. Months later, we get something from Vengroff & Associates, stating they are collecting the deficiency. They were also smart enough to send to the correct address. We requested a copy of all the paperwork relating to the repo and they faxed it to me. Here is where it gets hysterical...not only did they send the "Notice of Right to Reinstate Contract and Redeem Vehicle"to the address they had wrong to begin with (in spite of BIG note with repo dude's correction of the address), they sent the "accounting" where the vehicle was SOLD AT AUCTION FOUR DAYS BEFORE IT WAS REPOSSESSED!!!!!!! They also forgot to fill out the notice properly (putting only the amount they claimed was due and NOTHING ELSE on the form), which made any deficiency null and void. I pointed this out to Vengroff, and they agreed and sent account back to Drive. They sold the account to Palisades, who got shot down in court for the plain and simple reason that they were no more entitled to anything than Drive was. You are dealing with a bunch of idiots and rude ones at that..good luck to you.
