- Report: #982543
Complaint Review: DriveTime - Augusta Georgia
Reported By:
Carol -
Augusta, Georgia, United States of America
Submitted:
Updated:
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Author Confirmed
Why?
DriveTime
Washington Road Augusta, 30909 Georgia, United States of America
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DriveTime OMG!Ripoff in Masterscity! Augusta, Georgia
I never thought ripoffs would be SO prevalent here! My husband and I purchased a DT car about 35 days ago and the car has been in the shop for 27 of those days! On day 5 of ownership my husband and I were stranded on the side of the Interstate for 3 hrs. while we awaited towing which WE had to pay for!
My car was kept by the repair company for 2.5 weeks then I got it back and the transmission was still acting up so I returned the car to the repair shop they finally fixed it and the repair shop got us a very nice rental b/c drivetime wouldn't. All while my car was in repair we had to get rentals which WE had to pay for!!
Drivetime decided to put my rental reimbursement money towards my payment. I am so livid!!!Sick and tired of the lies, unknowledgeable staff and phone crew i.e. customer service--HA!! The best part of this whole ordeal has been the great service from the repair shop! I feel like returning this stupid car and all it's headaches.
Oh yea--there are still more repairs that are needed but I can't get the done because its now 50.00!!per.
Un-frigging-believeable!!!
My car was kept by the repair company for 2.5 weeks then I got it back and the transmission was still acting up so I returned the car to the repair shop they finally fixed it and the repair shop got us a very nice rental b/c drivetime wouldn't. All while my car was in repair we had to get rentals which WE had to pay for!!
Drivetime decided to put my rental reimbursement money towards my payment. I am so livid!!!Sick and tired of the lies, unknowledgeable staff and phone crew i.e. customer service--HA!! The best part of this whole ordeal has been the great service from the repair shop! I feel like returning this stupid car and all it's headaches.
Oh yea--there are still more repairs that are needed but I can't get the done because its now 50.00!!per.
Un-frigging-believeable!!!
1 Updates & Rebuttals
Debowman
Lincolnton,Georgia,
Thank You
#2Consumer Comment
Sun, September 08, 2013
Was thinking of going to the Washington Rd Location, but.... after reading here. Won't even bother. Thank you
