- Report: #1504355
Complaint Review: Dropbox -
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Author Confirmed
Why?
Dropbox
United States
Web:
www.dropbox.com
Categories:
Business Rating:
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Dropbox Suggested opportunity to link computer with iPhone to facilitate data transfers of large files but started to transfer all my files to their directory and then deleted my files when I sought to stop the process.
I had only transferred a few files via dropbox more than five years ago. What it never said in its material was that they were been a transfer 6000 of my files which had never been transferred before via dropbox into a new directory for dropbox. When I deleted the dropbox app for my computer I discovered after the fact that the files in my main directory had also been deleted even though they were never previously the subject of a dropbox transfer.
Thank goodness I had Backblaze as my backup program and was able to fully restore the deleted files. Anyone who gets an email from dropbox offering to load their program on your computer free should delete the email and instead use programs that provide the same function currently from Google or Apple which don't involve "hijacking" your files. Based on this experience I would suggest that no one ever do business with dropbox again
