Cherrieredd
Grove City,#2Consumer Comment
Mon, May 11, 2009
Dear Ed: I can totally sympathize with you. I posted earlier this month regarding this company. I will offer one bit of encouragement, I did not have any trouble with them in actually shipping items or refunding me if I ordered and the item ended up out of stock. In fact, they refunded me fairly quickly in that respect. But that itself was a problem. A couple items I ordered ended up out of stock after payment was remitted. With Ebay, selling is a contract, so they really want you to have items in hand. But I thought if these folks were making a good living with people like us selling their stuff on ebay, there wouldn't be that much of a problem. Unfortunately, it was. I ended up losing close to $100 on this bit after sign up fee (mine was only like $54, plus the $14.99 monthly which I canceled after a month), ebay fees and I had to reimburse a customer $20 in shipping because the item (watch out for the refurbished ones!) was defective. They company refused to reimburse me shipping. Returns are a b&^%$! That's still not completely resolved, as I have not head from the customer in a couple weeks to see if the replacement was any good. Anyway, Good luck, but I wouldn't recommend these people to anyone. They killed my reputation because of how long they took to ship and the reimbursements for out of stock items after payment was remitted.
Ed
Index,#3Author of original report
Mon, May 11, 2009
UPDATE: HERE IS THEIR TOLL FREE # 800-921-0136 ha!