Complaint Review: DSU Incorporated - Internet Internet

I am a former employee who went through hell trying to get paid. The posts concerning my ordeal is on this site and others.   It is simply amazing that this woman who owned DSU and who filed for bankruptcy is already starting a new company/scheme.  WOW! The gall.  I hope the reputation of DSU follows her like an albatross.  I know the useless BBB will probably give this current company a stellar rating just like it did the sleazy DSU (all the BBB needs apparently is for a company to pay to receive a good rating).  Know the record of this person and be very careful.

Btw,

The only person here to blame is the owner of this company Ms. Danieal Avery aka Ms. Danieal Jenkins.  She has now opened a new business by the name of Augment Consulting Management Services Inc.

Public information and searches show almost $2 mill worth of liens between all the companies owned by this woman. Steer clear of her path or you too will end up on here!

Congratulations! I mean that sincerely.  I have still not been paid all my final pay and tomorrow I start a new job and could use the money for gas and incidentals until I get my first check.  I've had to beg, borrow and steal (not steal just kidding there), to get the money to go to this new job.  I am in the middle of legal proceedings to recover my wages but don't know when that will pan out since DSU filed bankruptcy.  I have never gone so much in my life to simply get paid for a job I've done.  When I started working for DSU I had not had a regular job in a few months (took care of my mom who had cancer), and I thought the DSU assignment would really go somewhere.  I could not conceive that I would go through this nightmare.  Again, good luck to you and to all who are trying to get this money that they earned. 

Thanks to Angela at RealSoft I was able to get monies due to me so I am paid in full for services rendered. I really appreciate the help that I received from Angela and the company. I hope that all you others suffering get yours soon too. I would try and contact her (if you haven't already) to see if she can help you too. Good luck.

Heads up all Employees current and former that DSU owes money too - I ran across something interesting on the Web for everyone of its current or former employees that DSU owes money too.  Here: http://business-bankruptcies.com/cases/dsu-staffing-inc

Apparently they have filed for Chapter 11 Bankruptcy to avoid paying employees all the monies they are owed. They filed on Arpil 1, 2012.  How very sleazy indeed.  Here are some of its creditors:

A Experts AcountantsAccounts Recovery Bureau, Inc.
BullhornCB Richard Ellis - Raleigh, LLCCES USA, Inc.
Duke Realty
LPEarthlink BusinessEmployment Development Dept.Employment Security Comm of NCHQ dba Regus
Internal Revenue Service
Metro TechnologiesMonster
Worldwide, Inc.Pennsylvania Dept. of RevenueSymetra Financial
 
They are represented by attorneys Danny Bradford and Paul D. Bradford, PLLC

We may never see this money.  However, two things to remember: We can still attack them with bad PR all over the Internet, Twitter, Facebook, Complaint boards, blogs.., etc. I am even contemplating starting a
website and posting their bad checks. (No charge of libel or slander in doing these things because truth is an absolute defense against both) 
(2) Debts can still be collected if fraud was involved in obtaining the money.

We have heard this before.  Just saying the problem is resolved means nothing especially when I have
personally been told that there was a check being overnighted the same
day I emailed DSU and nothing came the next day.  This is why states
have wage laws - to discourage companies from doing crap like this.  I
don't personally care what DSU excuse is for why they didn't pay
people.  That may sound cruel but my creditors, landlord, etc., won't
take these excuses for payment so why should anyone posting here accept
those excuses.  



I tried contacting the email in the post by the owner/human resources
today and got no response.  I haven't heard anything from this company
that claims it is working for its workers.  Actions have consequences. 
Not paying people has repercussions in the lives of those people.  One
person in this thread had to take her children out of day care other
people have and are missing payments on bills, etc.  This is causing a
hardship in the lives of people.  I still have not been paid (except
with a bum check) all of my final wages and it has been more than a
month since I was let go and I started this thread. 

The DSU Branch Manager with the payroll department looked into these issues and now have any concerns resolved. The team worked with several people during a major payroll implementation with a new payroll service due to DSU picking up a additional 200 employees. The third party that DSU used caused some payroll issues that were taken care of during the implementation time frame of 2-3 weeks. If you have any issues please email [email protected] and we will work with you.

We aim to keep our employees happy and are more than willing to work with you.

The DSU Branch Manager with the payroll department looked into these issues and now have any  concerns resolved. The team worked with several people during a major payroll implementation with a new payroll service due to DSU picking up a additional 200 employees. The third party that DSU used caused some payroll issues that were taken care of during the implementation time frame of 2-3 weeks. If you have any issues please email [email protected] and we will work with you.

We aim to keep our employees happy and are more than willing to work with you.

For those of you who are getting your time/pay resolved (including myself) finally please go to this report on this site for important information regarding checks:

DSU Incorporated Scam, Temporary Work Agency, Contracting, Employment Scams Raleigh, North Carolina

You will be glad you did for a heads up. Still good luck to all.

Good for you! I am glad you are getting things resolved. I have talked with Real Soft and they have told me the exact same thing that DSU has and I have gotten no where.

About 30min after my post my wife got a response and her timesheet information. The person also mentioned they had noticed the post. So apparently DSU is monitoring this or at least Juakeia. 

From what Real Soft has told us, they have severed their business relationship with DSU because of these complaints and other issues. They are now looking for another temp agency to place my wife with and she will get paid all of her back pay from that new temp agency. 

We're hoping that Real Soft is right as DSU seems to have a lot of issues right now and everyone just points the finger instead of getting the problem resolved. We were told to cut all communication with DSU and just deal with Real Soft, Inc from now on. So far Real Soft has been professional. We'll see if she gets paid this week or not. We're owed by then 3 weeks of pay.

Being from Iowa I did contact the Division of Labor here. I am not sure of a good Labor Lawyer in Iowa but I would consider small claims court. There are some other options listed within all the rebuttals here on my post. Read and consider what you will. Good luck to you. 

My wife is going through this same exact issue right now. Amazing it's all happening at the same time. She was told that she is now an employee of Real Soft, Inc.  According to Joseph his last day is Friday for DSU and Juakeia is apparently doing the same thing. So now our only two contact with the company are no longer going to be working for them.

We're not sure what to do or where to turn. We need the money and it seems the only option is to get the Department of Labor involved or get a lawyer. We don't want to drag anyone's name in the mud but it seems the two people we can contact at DSU point the finger at each other instead of getting the problem fixed.

Does anyone know a good labor lawyer in Iowa?

I worked for DSU in Raleigh, NC. I too have been waiting to get my check from them & they have caused me lots of problems.I had to remove my son from his daycare. I am pissed beyond pissed. I can only get Ms. Waldon to answer my calls & she has worked very hard to help me anyway that she can. I hate that she is leaving.At DSU my checks have constantly had an issue in one way or another so I am with everyone else that is pissed off about not getting a check. I am still waiting whilke my bills pile up.

But one thing that I must disagree with everyone on is that Ms Waldon is very helpful. I know that she has answered my calls or text at night &she does give out her personal cell phonenumber.I can't speak for anyone else but she might be the only compentent person at the whole company. Mr Foster never answers email or his phone & none of the other recruiters either. I had to physically go there & speak to him. The company is unorganized & they need to make some changes for sure.I read what she wrote & I would honestly hate to have her name dragged through the mud. Honestly, she loaned me some money for gas & I am grateful for her doing that so I cannot allow anyone to say that she doesn't care or is a bad person because she is not. DSU on the other hand is another story.I am going to report them to Dept of Labor.

Carl,

Really?

I feel really sad for you...

It is my understanding that you were paid...Correct?

Brenda,

I spoke to the client and they have contacted you and explained to you what is going on.

Is that correct?

Though it doesn't help you pay wise, hopefully it help you to see that for your particular issue, it is really out of DSU's hands until your time tracking issue is fixed on the client's side. Once that is fixed you will be paid asap.

I wish you all the luck and I truly hope that you get your pay sooner than later.

Giselle,

Thank you for your unbias feedback. Slander/Libel actually came to mind out of emotions and I am sure that you can understand in the recruiting field the importance of not having your name associated with negativity. 15 yrs in this industry and I've never had this happen. So maybe you can understand a little of why this is so frustrating to me. I do care and I wish that I had the power and ability to 'fix' this, but I do not. This issue is just as frustrating to me.

My integrity/character are being questioned PUBLICALLY, when it shouldn't be. I am having to deal with hate emails (which I NOW know where they are coming from) when I had absolutely nothing to do with the payroll issue. I am just someone who happened to answer the phone and my email.

This thread is going nowhere fast. I wanted to address what was said about me and that is it.

I've done that and I have nothing more to really say and I've moved on.

It is my understanding that Mr Mitchell up there has been paid...so his issue shouldn't warrant any further communications, but something tells me that it will not stop.

Happy Easter to you and your family as well.

Unless their records are outdated, the manta website lists Danieal Avery as the President. Indeed, she was the person I discussed recruiter and/or sourcer opportunities with many years ago, back when she had a tiny office on S. Wilmington Street in Raleigh, NC. I declined, for reasons I don't need to address, and did not accept any "opportunities" with her.  I know her business must have grown because she is now at the Popularwood address.  When I stated that I responded to a blind ad a few months ago for a recruiter, I guess I didn't make myself clear.  The recruiter position was indeed with DSU.  I declined the interview, as I indicated. 

I understand Juakeyla's frustration with being called out when she didn't recruit this candidate and doesn't work in payroll. I don't doubt she has tried to escalate the situation, but the bottom line is she can't force her superiors to act.  I would blame the company president, who I personally feel should pull out her checkbook and write the darn checks herself, if necessary.  People work to get paid! Its not fair (or legal) to not pay people for their work.  People have bills to pay and mouths to feed, cars to gas.  This is no petty matter, this is SERIOUS. Thats my opinion.

Were I in this situtation, I would utilize the bbb, I would contact the consumer protection division of the NC Attorney General's Office (also known as the Department of Justice), the Labor Board (both states) and I would contact "the Troubleshooter" aka Monica LaLiberte. She works for WRAL news here in Raleigh. Also, as pointed out, there is the civil court system.

Hopefully, paychecks are in transit as I type this and no action will have to be taken.

Good luck to everyone.

I suggest that you do not get involved with back and forth with Ms. Walden and her mind-numbing, BS excuses.  You will get nothing but a headache.  FILE SUIT IN CIVIL COURT.  You can find out who the "registered agent" is for DSU through the secretary of state's website.  You can also find the dba (doing business as name)  etc for DSU.  You will need to put this at the top of your petition in order to sue DSU.

I have worked at several law firms and dealt with attorneys (my sister is one too) and judges and can guarantee you that once the facts are known, you and I will get paid by order of a judge.  A civil court judge will have little tolerance for these BS excuses and non-nonsensical rants by J. Walden (who is not even the owner) and others about why people who work or have worked for them are still not getting paid.  He/she will not tolerate the run-around or not being answered when contact is attempted.  I am guessing he/she may also wish to punish companies that show such grand incompetence and chicanery e.g., punitive and/or nuisance damages. 

I can assure you that this is the only way you and I or the many other people DSU has duped out of their money will get paid - by judgement.  I have still not been paid final wages and I was dismissed in early March.  I have begged and pleaded and cajoled and threatened.  I have sent letters demonstrating and citing labor statutes that DSU has violated by not paying me.  I have been told that my hours were approved and yet have not been paid all those wages.  SUE THEM. 

I start a new job in May at a real, major employer that pays their employees.  DSU is causing me a bit of difficulty by not paying me what it owes me so that I can have some money until my first check at my new job comes in but that is fine.  According to my state's statue on when final pay is to be given I started back on the clock with DSU in a manner of speaking.  They are now obligated to pay me my daily rate as if I were still working for them.  This started as of 4/4/12 and continues for 60 calender days (weekdays).  I am borrowing the money and suing.

As an aside, don't you think it interesting that the head of the company is not bothering to answer our complaints and Ms. Walden, who insists she has no power or authority to correct these issues, does so instead?  My idea: Let a judge talk to all of them Ms. Avery and Ms. Walden and Mr. Foster and Mr. Strickland Mr. Kraft or failing their response let's watch as a default judgement is entered against DSU.  

Brenda-

I am not sure what 'trouble' that you feel that I am afraid of getting into, but there is definitely nothing for me to fear. I only responded because, I know that I attempted to help you as much as I could and I escalated your situation and asked for resolution.

As you stated, I answered my phone and spoke to you. I asked you several times to call the appropriate persons and you still continued to contact me because I was the only person that answer my phone even though I explained that I was not the person that you needed to speak to.

I regret getting involved in this particular situation, I was not your recruiter and I did not submit you to any jobs and I had no involvement with you other than, that I picked up my phone when no one else would and I truly wanted to help you.

When you talk about 'listening' you are not listening either, because the client side is not fixed (which I keep trying to explain to you.) There is no DSU side to fix, which I also tried to explain to you but you keep trying to tell me what is wrong with a system that you know nothing about, nor how it works. I've tried several times to explain it to you but you refuse to listen because you already know that the problem is with DSU. And for the record that wasn't meant to insult your intelligence either, but you do not know how the system works.

I checked again the day that it was brought to my attention that you posted this and directed the manager to take a look at what you'd written. I do fully understand why you are upset but your issue is not about you not
getting paid, you cannot enter your time in time tracking so that you can be paid. That is your true issue and DSU does not handle the time tracking system, the information is fed over to payroll from the client. No time tracking approved by your manager= no feed over to payroll.

I hope that your issue is resolved for you.

Good luck to you.

I do appreciate a non-involved 3rd party opinion. Your points stand valid as far as I am concerned. Its funny that you mention Bill K (due to one working for this company as well). Same person? Maybe maybe not.

I have no idea who the owner is because no one will give me any other information except for the Human Resources Manager, Joseph. And any extension called normally goes to voice mails with no return calls when messages are left.

I do understand about the user name/password question. However, they never listened to what I said. I always stated that I could get on the website just there wasn't ever any new time sheets. Everything had been fixed and reset on the client's end for over 2 weeks, although, DSU states no there is still an issue.

This problem is, as mentioned before, ridiculous. I just want paid for my service to their company and then be done with them.

And your right, the original post can not be edited so I will not be removing any names at all. That is out of my control.

Thank you.

Slander is oral. Libel is written. I did not read anthing that would be considered libel in the original author's complaint.  She said she wasn't paid and attempts to have you resolve the problem were unsuccessful.  You validated her statements in your own rebuttal.  Where's the slander/libel? She used the words unprofessional and "disfunctional".  These two words were directed towards the company as a whole and not you, the individual.  The second writer didn't even mention you, simply stated they had not been paid and basically plan to use the civil court system as a remedy and they apparently don't think highly of your company.  They are entitled to their opinions.  I do understand your unhappiness at having your name attached to a complaint online and I do understand why you asked if she was sure she was loggign in properly.  I would have asked that question too.  Its an obvious question to ask and I don't think it should have really bothered the original author or make her feel belittled.

Is Daniela A. still the owner? Was she notified of the payroll issue?

By the way, my understanding is that complaints cannot be edited or removed. I believe it states that on the homepage of this website.

P.S. I applied to a blind ad on craigslist for a recruiter some time ago and was invited by Bill K. to interview as a recruiter. I was dismayed when I realized the company and that it was strictly commission, though I do understand some recruiting companies work this way. I, however; don't, so  I declined the interview. (don't bother to search your resume database for a Giselle.  That's my middle name).

Thats my 2 cents.  Happy Easter to everyone.

So first of all I was never given Juakeia's personal cell number. I only had work number and email. Getting ahold of only her was due to no one else would ever answer their phones. And when I did get ahold of her in the afternoon because no one answered any other time of the day that I called. I never called her on the weekends. I would not ever call anyone on a weekend when the work week ends on Friday. So if you have records of these weekend calls I would like copies.  

My ID/Password has never been the issue although you guys seem to think so. The trouble was not any new time sheets.

And I would like proof of where I was notified and it took me two weeks to respond. Furthermore, I never mentioned to anyone anything about the commute although that has been brought to my attention by you. It took the company over a week to respond after I applied for the position so that is totally backwards about them fighting with me to get started.

You were not the only one being mentioned. Others were mentioned as well. Just you were the one I did have the most contact with so you feel you were being called out.

I am not blaming you for the issue not being resolved, I am blaming DSU as a whole. You did tell me when the checks were mailed but you are covering yourself so that you don't get into trouble. 

I don't appreciate being called a liar or being known as dishonest. I value my job way too much to be hypocritical like that.

My report is not slanderous towards any one person nor incorrect. I have plenty of information to back up everything that I have said.

I will not remove any names from this report until this matter is resolved. 

Good Morning,



My name is Juakeia Walden and my name was listed above in this Rip Off Report
and I feel that I should address the items listed about me.



As the recruiting manager for DSU, I handle recruiting. We have an HR/Payroll
manager that handles payroll and HR related issues so if an employee ask me
about payroll issues I will either give them the information (if I have it) or refer them to
the appropriate person(s).



I explained to Brenda Pardecooper in Iowa, exactly what I was told. I normally
do not get involves with payroll related issues; however, I wanted to help her as
much as I could. I provided my personal cell as well as my email and business
number.



I referred Brenda to our HR Manager and she continued to contact me, when she
could not reach him.

Unfortunately, my ability to "fix" her payroll is very limited but I
notified the appropriate parties and they were trying to fix it. Brenda
continued to contact me, as I explained to her several times that I could not
fix the issue with her payroll, yet she continued to call me late in the day (which I am on the East Coast so I am sure that it is due to the time difference) and on the weekends and I always accepted her calls.

The issue is if you are unable to enter your time into the time tracking system, you cannot be paid and Brenda's time tracking ID/Password have not been corrected.

From my point of view, I can understand why anyone would be upset about an
issue with payroll, as I too work and expect to be paid, however to slander my
name in such a way is uncalled for.



I unfortunately am being mentioned here, ONLY because I tried to assist Brenda,
with an issue that I explained to her several times, that I could not
personally handle. Lesson learned, I should not have stepped in, however, understanding
that not getting paid can be a burden, I naturally wanted to help her.



The question about her ID and password were not to insult her intelligence,
however, it is a standard question that I ask to ensure that the correct
passwords and ID are used. 9 times out of 10 they are used incorrectly.



As it was explained to me by her manager, Brenda Pardecooper, prior to
accepting the position told another recruiter that the commute was too far and
that she didn't want to take the position. It took us 2 weeks to get back in
contact with her and she finally decided to accept the position.



The issue unfortunately is still not resolved on the clients end and because of that
Brenda is insistent on blaming me for this, I guess that I am guilty of trying to step in
and help her.



I have never stated to Brenda nor any other employee when payroll checks were
mailed. I will let anyone know of the scheduled pay dates. I am not sure why she would intentionally be dishonest, other than the fact that she is lashing out at me, because I am the only person that she knows to lash out at.

I too would be very upset, so I understand.

Brenda, as I've stated to you on several occasions, I do apologize to you for
the issues that you are having, but the statements that you've made about me
are incorrect and slanderous and I ask that they be removed IMMEDIATELY.



The second comment was in reference to an employee being dismissed from a job
and has yet to be paid and I fully understand his dissatisfaction as well.



I truly wish that I had the ability to correct ALL of the issues that were
discussed above, but I cannot.



Do I understand why you all are upset? Yes...I truly do. I have escalated each
issue with both of you as high up as I can go with it, but I do not have the
final say.



I do answer my phone and my emails and trying to step in and assist, has landed me here
on this page.



I am asking AGAIN that my name be removed from this site Immediately.


Thank you!

Thank you so much. I did find your review yesterday and read through it. I am so shocked that a company would do such illegal acts and yet they are listed with the BBB. I appreciate all your suggestions and will take them into consideration. I wasn't terminated but choose not to continue working for a company who doesn't pay their employees. Good luck to you as well. 

I have a similar experience with DSU.  I was terminated after working at CitiMortgage in O'Fallon, Missouri on 3/12/12.  I have two weeks worth of pay due me that DSU Incorporated STILL has not paid me.  You are right, the people at this company do not return phone calls and make all sorts of excuses as to why you have not been paid.  They are absolutely incorrigible.  What they are doing by not paying employees who either are or have worked for them amounts to theft  - plain and simple.  I would recommended before suing them (1) that you save all email, voice-mail and any other documents including time records you may need for a civil suit; (2) find out through the Secretary of State of the company that particular branch is set up in who the "registered agency" for that company is; (3) send them a certified, return receipt letter formally requesting the money they owe you; (4) Check the laws in your state to see if they may owe you more than simple wages.  For example if you file a civil suit you may be entitled to punitive, nominal and/or nuisance damages.  In the state of Missouri a company that you have notified has not paid you final wages must do so within 7 days or they will owe you your daily pay every day for up to two months!!  See if your state has a similar statue.  (Ask your state Department of Labor.)  (4) Harass them - legally of course.  Reach out to companies that contract with and anyone else who does business with them and notify them of these practices.   Tweet a link to your story out if you have a Twitter account so that others will know about this business.

I am currently gathering the documents I need to support a civil claim against them.  They have personally caused me a hardship by not paying me when they should have.  If you are having trouble with the expense of filing a suit, see if your local court has forms whereby they will waive filing fees.  Good luck.