- Report: #1010771
Complaint Review: DVD Tiger - Internet
Reported By:
Amy -
Toast, North Carolina, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
DVD Tiger
Internet, United States of America
Phone:
Web:
dvdtiger.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DVD Tiger Mr. Kevin Williams Took my money for an order I never received...then ignored my requests for a refund Internet
I ordered a dvd box set on Dec 26, 2012. My order was processed on Jan 2, 2013. After 4 full weeks and no package I started emailing customer service. Mr. Williams asked me to wait an additional 3-5 days then he would track my package. I did, he claims they left me a notice on my door.....the package was to be sent to my PO Box so how did they leave a notice?? Of course it was blamed on USPS.
On Feb 1, 2013 I received an email apologizing for the lost package and an offer to either 1- refund my money or 2- overnight my package. I replied to overnight the order, then nothing? No one from dvd Tiger will even answer my emails now.
They have already billed my credit card ( in Jan) so now I guess they have no need to fulfill my order. I'm a frequent online shopper.....I have NEVER had a problem receiving a package!!!!
This company is a fraud........consumers Beware!!!!!!
Don't order from Dvd Tiger!!!
On Feb 1, 2013 I received an email apologizing for the lost package and an offer to either 1- refund my money or 2- overnight my package. I replied to overnight the order, then nothing? No one from dvd Tiger will even answer my emails now.
They have already billed my credit card ( in Jan) so now I guess they have no need to fulfill my order. I'm a frequent online shopper.....I have NEVER had a problem receiving a package!!!!
This company is a fraud........consumers Beware!!!!!!
Don't order from Dvd Tiger!!!
