- Report: #331623
Complaint Review: DVDEva.com - Internet
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DVDEva.com
DVDEva.com Internet, U.S.A.
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DVDEva.com Webite offering Cheap DVD's never sent me DVD I ordered & stole my credit card info. Internet Internet
I ordered a $7.99 (postage waived) DVD from DVDEva.com via the internet using my bank debit card, never received my DVD, and my credit card was fraudently used three months later. I thought their website ad for "Cheap DVD's" was too good to be true, and it is!
I filed a claim with my bank, and they reversed the $7.99 from my account for the price of the DVD, and I should have had them cancel my debit card and issue me a new one, but I didn't.
The website does not list a phone number or mailing address, so the only way to communicate to them is via email. I did send them 3 emails asking where the DVD was, and they never responded.
I believe this company is responsible for my bank card being debited for three purchases, one of which was for $322.27 from a well known camera company.
Fortunately, since I contacted my bank right away (WAMU), filed a fraud claim with them, they were able to decline two of the pending charges. They reversed the first charge of $25 for a prepaid T-Mobile card with an area code of 862 (Trinidad Tobago), and will investigate the transaction. Hopefully, the thief/thieves will get caught.
Anyway, to all the consumers out there, be careful when ordering goods over the internet. My situation could have been worse.
J.M.
Santa Rosa, California
U.S.A.
I filed a claim with my bank, and they reversed the $7.99 from my account for the price of the DVD, and I should have had them cancel my debit card and issue me a new one, but I didn't.
The website does not list a phone number or mailing address, so the only way to communicate to them is via email. I did send them 3 emails asking where the DVD was, and they never responded.
I believe this company is responsible for my bank card being debited for three purchases, one of which was for $322.27 from a well known camera company.
Fortunately, since I contacted my bank right away (WAMU), filed a fraud claim with them, they were able to decline two of the pending charges. They reversed the first charge of $25 for a prepaid T-Mobile card with an area code of 862 (Trinidad Tobago), and will investigate the transaction. Hopefully, the thief/thieves will get caught.
Anyway, to all the consumers out there, be careful when ordering goods over the internet. My situation could have been worse.
J.M.
Santa Rosa, California
U.S.A.
