Complaint Review: E-Commerce Exchange - Smithtown New York

I was frauded by New York E-Commerce Exchange slick wheeling and dealing and stealing company, headquartered out of Irvine, Californ-i-a ! Internet deal gone West, literally! It's part of the scam. But what really irritates me, is that the NEW YORK BBB refuses to list the complaints that merchants and consumers have filed regarding this fraudulent company. Looks like they've been paid proper, eh, New York Better Business Bureau ?

(see BBB Link below)

Here's the scam: Researching ECX for web e-commerce store selling items over internet. New York contacts me by phone, I accept offer because I want a web site to work with - perhaps make a few bucks someday from it.

I'm shown a demo of web sites to choose from, assured that when I get my personalized web site, I can re-design look/feel, and place ads on website and post offers for specials on items I'm selling. When the contract is paid off, the e-commerce store is all mine. NOT!

From here on everything is a nightmare - everything went wrong, too much to write it all in just this small report. I have now contacted the California Attorney General after digging deeper into the company (now that I know WHO they really are) and have found many similar complaints. Tying this all together started to make sense. Beyond the obvious treachery - it has become more apparent ECX is getting fatter and richer and more prevalent on the Internet - this exposure due in fact to making LOTS OF MONEY FROM FRAUDULENT DECEPTIVE BUSINESS PRACTICES.

FRAUDING MONEY FROM INTERNET SCAMS that is the objective of the business statement policy by E-Commerce Exchange. (see: http://www.greensheet.com/PriorIssues-/010801-/8.htm) I learned from New York Agents, they too own the same business web sites that they ARE SELLING. Selling items from the internet- you're in direct competition getting hits and potential sales with the AGENTS working at ECX. Since they control and host the web site (web site is a joke - merchant is lied to, can't do ANYTHING with it and they don't respond once they pocket your money - which you are also lied and deceived when you get the web site and discover, most of the items you thought you were paying for IS NOT THERE!) This is how they get MOST of their money.

Agents tell you they made a mistake but rather than go through re-doing the whole contract, - because by now, you have a merchant account from Quick Commerce in Calif. (AKA E-Commerce Exchange). Two different companies sending you material and it's about as disconnected as a turkey bone on a mule. Admits making the mistake and TAKE HUNDREDS more from Merchants in order to get the items that Merchants were shown in the demo and have advertised to sell. Now that you've been robbed- cannot afford to Advertise anymore. But that wouln't matter, cause if you advertise, your HITS ARE RE-directed, since they control the host server and the web site - which by now, after stealing your money, Agents don't answer phone calls or email. I couln't even change the BOGUS E-Mail's they had set up for me posted on my own web site for WEEKS ! It's a huge scam.

In an agressive campaign to gain exposure and top ratings on the Internet, ECX engages in "failure to disclose the facts", and "distorting claims regarding the company", and the "underhanded and fraudulent method in obtaining funds" from merchants in order to conduct a business.

Since my initial complaint, and since the BBB fails to report legitimate business complaints, I have found links at consumer sites which reveal much regarding this company's practice of stealing hits and withdrawing support services to merchants who continue to pay iPayment money, (who also logs a DIFFERENT e-mail address) as well as American Express which is 5/month extra, although I've never heard from them after ECX filled the contract to accept AMX cards, which is automatically lifted from your merchant account @ 104/month for something that doesn't work, you can't advertise, and will NEVER make any money. DEAD STICK! Web Site is dead stick.

The Manager of ECX New York has called me twice to ward off the complaints that BBB - California sent to him. He said we were going to work it out and he apoligized to me and said he was sorry it had gone this far and that my site was never submitted to the top search engines as they had said two - three months ago. He said he sifted back through the email to agents(which I had begun to copy him - and never heard a peep from him until I started filing complaints) and that he saw I had some real problems and thought it best if we worked it out rather than me filing complaints. He fixed the "Contact Page" so that Text shows up on the web page. I told him we no longer had a business relationship, although, we do, to the tune of 104/month for the next 3 years. And this doesn't atone for the $700.00 that was STOLEN from me by ECX. It'll be 800 by Wednesday. I've invested with a web site that never worked from the get-go, April 24th. http://www.consumeraffairs.com/business/ecx.html .. this tells an amazing story of fraud and deceipt inflicted on merchants by this company.... there's more

R

San Diego, California

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, its paid for!