- Report: #248390
Complaint Review: E-MEDIA STORE e-MediaStore - Nationwide
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E-MEDIA STORE e-MediaStore
e-MediaStore.TV Support Nationwide, U.S.A.
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Tell us has your experience with this business or person been good?
E-MEDIA STORE, e-MediaStore They sold me the complete JAG ten year TV series. But I never received Ripoff internet
I went on line to buy the "JAG" TV series and wound up with these guys. All looked legit so I paid with my vredit card.
Within two days they said mt order (#643) was accepted and being processed. This was on April 14.
April 16 they said my order was delivered! When I enquired about this..they replied that they meant to their shipper not me and i should receive my order in 10 to 15 days.Flags should have gone up at this point i guess.
On May 3 I again enquired where my order was and if there was a problem. They said that there appears to be an address or customs problem and that they would check their shipper and if my order had a problem they would either re-ship or give me a 100% refund. They would get back to me in 24 hours.
Well..about 144 hours later I e-mailed them to let them know that enough was enough and that I wanted that 100% refund. Now there was no quick, slick reply.I pretty much knew I was not getting my order or refund, but maybe others can avoid these guys.
In those 144 hours I tried to find my "tracking #"...not there.
The Guy(?) signed his e-mails John Jacobs/Management.
Robert
Banff, Alberta
Canada
Within two days they said mt order (#643) was accepted and being processed. This was on April 14.
April 16 they said my order was delivered! When I enquired about this..they replied that they meant to their shipper not me and i should receive my order in 10 to 15 days.Flags should have gone up at this point i guess.
On May 3 I again enquired where my order was and if there was a problem. They said that there appears to be an address or customs problem and that they would check their shipper and if my order had a problem they would either re-ship or give me a 100% refund. They would get back to me in 24 hours.
Well..about 144 hours later I e-mailed them to let them know that enough was enough and that I wanted that 100% refund. Now there was no quick, slick reply.I pretty much knew I was not getting my order or refund, but maybe others can avoid these guys.
In those 144 hours I tried to find my "tracking #"...not there.
The Guy(?) signed his e-mails John Jacobs/Management.
Robert
Banff, Alberta
Canada
1 Updates & Rebuttals
Kevin
Houston,Texas,
U.S.A.
Dispute the charge
#2Consumer Suggestion
Sat, May 12, 2007
Obviously you paid via credit card, so go dispute the charge through your credit card company...
