- Report: #1405942
Complaint Review: East Coast Roofing Consultants - Internet
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Author Not Confirmed
Why?
East Coast Roofing Consultants
Internet, USA
Phone:
912-596-9240
Web:
Www.eastcoastroofingconsultants.com
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East Coast Roofing Consultants Cameron Cook Fraud! Stole over $3,300 of my money! Lied and didn't step foot on property after he got $! Wilmington Island, GA Georgia Internet
We received several quotes for redoing our roof and some lighting in our kitchen. Decided to use East Coast Roofing Consultants which was a big, big mistake. We provided an initial deposit of over $3,300. Shingles were to be ordered and shipped. Never heard anything from him. We followed up a couple of weeks later, and there had been a mix up. The color choice we chose was no longer offered, so we had to choose a new one, which obviously was an up charge. We did this and another couple of weeks go by and we had to reach out again. Now there had been an error by the vendor and they failed to order them. Again, another week goes by, and he's going to check on them, but in the meantime, someone will be out tomorrow to start on lights. Nobody shows up. Call him and can't get answer. Email and text, no answer. Finally get him a few days later. We get an apology and we're told that someone will be out tomorrow. Again, nobody shows up. This same cycle continues and we are now a month and a half in, nothing has been done, nobody has even returned here since we gave our deposit and to top it off, we still can't get him to respond to anything! Will not answer calls, texts or emails. I have had to start filing complaints and have to take him to court now.
1 Updates & Rebuttals
Issues now resolved with East Coast Roofing Consultants
#2Author of original report
Tue, October 31, 2017
After posting this and many other things online, one of the owners saw my posts and reached out to me. She promised me she would get this handled and schedule someone to come out. Obviously I was still very leery at this point, but had no choice but to believe her. She was a woman of her word because she kept me informed and had someone out when she said she would. The roof has all been completed and the lights have been wired and once we finish with our ceiling they will get the electrical guy back out. They provided us a discount for the trouble we had.
