- Report: #815920
Complaint Review: East Tennessee Nissan - MorrIstown Tennessee
Reported By:
Smarie06 -
Greeneville, Tennessee, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
East Tennessee Nissan
5496 West Andrew Johnson Highway MorrIstown, 37814 Tennessee, United States of America
Phone:
423-587-2506
Web:
easttennesseenissan.com
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East Tennessee Nissan Kimo and all associated with Sold Us A Lemon!!!! MorrIstown, Tennessee
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My husband purchased an 2008 xterra from East Tn Nissan, they told him it was in a fender bender,, needless to say when he tried to trade it at Bristol toyota they told him the whole front clip and been replaced both air bags had been deployed. They never told him that and he checked his origional paperwork, there was nothing in it stating that fact. He traded an 2007 mazda 3 that he purchased new special ordered, never wrecked. Although the three times he's been there to complain they showed him in THEIR paperwork, in the dead center of the stack, where he had initialed it,, they never gave him a copy to read, and disguised it in the other paper work, I feel it was wrong and they owe him a truck for trade of the lie they sold him.
He has had to replace front brakes, door hinge,, and now the motor mount,,, within one year of purchase. What can he do now? I feel he was frauded in the whole purchase deal and have since reported to the BBB.. where else can we go to report them till they make good on his vehicle?
Not only did they "steal" his mazda, they over charged him for the xterra and made it to the point now that he's over under in it and he's only had it a year, no one will pay him more then 13 and he owes 18 and financed 23... they saw "sucker" on his forehead and took advantage of him. I want a new truck for him and them to make right on this lemon. I will report it anywhere and everywhere I can till it's fixed.!!!!!
He has had to replace front brakes, door hinge,, and now the motor mount,,, within one year of purchase. What can he do now? I feel he was frauded in the whole purchase deal and have since reported to the BBB.. where else can we go to report them till they make good on his vehicle?
Not only did they "steal" his mazda, they over charged him for the xterra and made it to the point now that he's over under in it and he's only had it a year, no one will pay him more then 13 and he owes 18 and financed 23... they saw "sucker" on his forehead and took advantage of him. I want a new truck for him and them to make right on this lemon. I will report it anywhere and everywhere I can till it's fixed.!!!!!
5 Updates & Rebuttals
Smarie06
Greeneville,Tennessee,
United States of America
EXCUSE ME!
#2Author of original report
Mon, January 02, 2012
That was an ingnorant reply, it is not buyer's remorse, when you have nothing in your paperwork stating the fact the whole front end of your vehicle was wrecked, that does NOT count as a 'fender bender"! There is nothing wrong with my husband and yes he can read, when other dealerships tell you that this one is KNOWN for this bullshi** of deceiving clients knowingly that's wrong no matter how you look at it,, I didn't come her to argue with you, I wanted it know how they deal with their customers, and why we'll NEVER send anyone there to purchase a vehicle or give them a good referral ever. There was no need for you to say the things you did about my husband, thank you,, and I'll be "un" subscribing from this site since it was a waste of time apparently. Have a wonderful NEW YEAR!
coast
USAThanx for clarifying
#3Consumer Comment
Mon, January 02, 2012
Your second post clarifies your misleading comments. I now realize that this is a case of buyer's remorse, not a rip off.
Jim
Orlando,Florida,
USA
Commitment Needed?
#4Consumer Comment
Mon, January 02, 2012
If your husband is so,so helpless that he cannot read the contract and doesn't have the faculties to say no as you seem to indicate, perhaps time is overdue...way overdue...for a commitment to an institution for professional help! After all, you make this out to be a case of someone taking advantage of someone who cannot think for himself!
Smarie06
Greeneville,Tennessee,
United States of America
response
#5Author of original report
Mon, January 02, 2012
I meant they over charged for the xterra and knew they had his mazda sold, it was in perfect condition,,,although they used miles as an excuse for him not to take it home that night,, they wanted him to sign and drive, when what they really wanted was to sucker him for the xterra, and knew if he had more time to think about it and ask more questions they'd loose the sale.
coast
USASmarie06 please respond
#6Consumer Comment
Fri, December 30, 2011
"where he had initialed it,, they never gave him a copy to read" He could have read the copy that he initialed.
"Not only did they 'steal' his mazda, they over charged him for the xterra"
Please provide details about how they stole his Mazda even though you wrote that he traded it in. Did they charge more for the Xterra than the agreed price?
