- Report: #247004
Complaint Review: EBAY - STEVEN BAROW - JHON ANDREWS - GEORGE FARED - MIAMI Florida
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EBAY - STEVEN BAROW - JHON ANDREWS - GEORGE FARED
[email protected], WWW.EBAY.COM MIAMI, Florida, U.S.A.
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EBAY - STEVEN BAROW - JHON ANDREWS - GEORGE FARED EBAY SCAM! EBAY WILL NOT TAKE THE TIME TO HELP US! COP SAID EBAY IS INVOLVED!! ripoff MIAMI Florida Internet
This is the email I got from EBAY (I took my full name and EBAY username out). I asked a security question on EBAY'S website and this is the response that I got. I went directly to EBAY to ask the question. I did not click on a link in this scammer's email. I went straight to EBAY. When you get this response, it looks real. EBAY FINALLY decided to respond to the question I asked 8 days later.
EBAY hung up on me when I tried calling them.
Subject: RE: SP91022 your recent report to eBay\\\'s Trust and Safety Department (KMM226358V52863
From: "[email protected]" Add to Address Book Add Mobile Alert
Date: Fri, 27 Apr 2007 20:48:41 +0200
Dear ),
Thank you for taking the time to write eBay with your concerns. My name is Barb M., and I'm pleased to be of further assistance to you.
The transaction #354710381848 is an legit auction and is insured against fraud.In case something goes wrong, please email us immediately and we will take further measures. As soon as it will be possible (maximum 72 hours) the buyer or the seller will be 100% refunded. The request came from the seller because he is not able to use PayPal,Escrow, Credit Card or Cashiers Check as a method of payment. Our customer will use Western Union Money Order Services and eBay insures the specified payment method.
What if I the problem has been solved out?
In this case,please consider it done.
What happens if the seller does not respond after the payment is completed?
eBay is trying to encourage the other party to respond to a case, but we cannot guarantee his participation, as long as the process is 100% a voluntary one. If the case was initially filed in and the respondent does not reply within one week, it is unlikely that you will receive a response and we will close the case. We will reopen the case and notify you as soon as we will be contacted by the other part.
Currently, the seller "xzcollection" has a $5,000.00 deposit in an eBay protected account. All his transactions through eBay are covered by purchase protection against fraud or any other errors.
This transaction is insured by eBay Inc.
The account is managed by eBay's center.
This transaction is supervised by eBay's SafeHarbor team.
You can now make the payment on our eBay verified agent name and address because you are insurred and backed up by eBay.
Name: Steven Barow
Address: 711 NW 72nd Avenue, Miami, FL, 33126
Do you need to have this transaction refunded?
The insured amount of the transaction will be taken from the seller's purchase protection account and transfered to the buyer's account. As the buyer requests, it can be done using the bank account transfer, by check or by money order. The buyer has 15 days from the verification date to request the refund. Refund requests are processed and solved out within 72 working hours.
Thank you for being part of the eBay community.
Regards,
Barb M.
eBay SafeHarbor
_____________________________________________
Whether you're new to eBay or an experienced buyer and seller, the eBay Security & Resolution Center can help you protect yourself on eBay and online. For more information, please click the "Security Center" link at the bottom of most eBay pages.
Amanda
Friendswood, Texas
U.S.A.
EBAY hung up on me when I tried calling them.
Subject: RE: SP91022 your recent report to eBay\\\'s Trust and Safety Department (KMM226358V52863
From: "[email protected]" Add to Address Book Add Mobile Alert
Date: Fri, 27 Apr 2007 20:48:41 +0200
Dear ),
Thank you for taking the time to write eBay with your concerns. My name is Barb M., and I'm pleased to be of further assistance to you.
The transaction #354710381848 is an legit auction and is insured against fraud.In case something goes wrong, please email us immediately and we will take further measures. As soon as it will be possible (maximum 72 hours) the buyer or the seller will be 100% refunded. The request came from the seller because he is not able to use PayPal,Escrow, Credit Card or Cashiers Check as a method of payment. Our customer will use Western Union Money Order Services and eBay insures the specified payment method.
What if I the problem has been solved out?
In this case,please consider it done.
What happens if the seller does not respond after the payment is completed?
eBay is trying to encourage the other party to respond to a case, but we cannot guarantee his participation, as long as the process is 100% a voluntary one. If the case was initially filed in and the respondent does not reply within one week, it is unlikely that you will receive a response and we will close the case. We will reopen the case and notify you as soon as we will be contacted by the other part.
Currently, the seller "xzcollection" has a $5,000.00 deposit in an eBay protected account. All his transactions through eBay are covered by purchase protection against fraud or any other errors.
This transaction is insured by eBay Inc.
The account is managed by eBay's center.
This transaction is supervised by eBay's SafeHarbor team.
You can now make the payment on our eBay verified agent name and address because you are insurred and backed up by eBay.
Name: Steven Barow
Address: 711 NW 72nd Avenue, Miami, FL, 33126
Do you need to have this transaction refunded?
The insured amount of the transaction will be taken from the seller's purchase protection account and transfered to the buyer's account. As the buyer requests, it can be done using the bank account transfer, by check or by money order. The buyer has 15 days from the verification date to request the refund. Refund requests are processed and solved out within 72 working hours.
Thank you for being part of the eBay community.
Regards,
Barb M.
eBay SafeHarbor
_____________________________________________
Whether you're new to eBay or an experienced buyer and seller, the eBay Security & Resolution Center can help you protect yourself on eBay and online. For more information, please click the "Security Center" link at the bottom of most eBay pages.
Amanda
Friendswood, Texas
U.S.A.
3 Updates & Rebuttals
Mike
River Edge,New Jersey,
U.S.A.
Not what Imeant
#2Consumer Suggestion
Sat, May 05, 2007
Amanda, I noticed this was your second ROR on the same topic, you should keep it all to one.. As far as what I was saying, I have been on Eay for many many years, and have never encountered a problem. I know for afact that Ebay SPECIFICALLY TELLS PEOPLE NOT TO USE WESTERN UNION EVER. So yes, it is possible to use their "live help". But what I was saying is I do not believe you were logged into the actual Ebay site, and perhaps were logged into a mirrored Ebay site that was a fraudulent site set up by the scammer. In your OTHER post, you mention how Ebay eventually tells you the same thign I did. There is no auction number by that number. So how did you bid on something that doesn't exist, with a seller that hasn't been a member for years and hasn't sold anything since 2004?
Amanda
Friendswood,Texas,
U.S.A.
EBAY FRAUD
#3Author of original report
Sat, May 05, 2007
Yes, it is possible to go to EBAY and ask the question. I was logged into EBAY and you can send them a message to ask a question. The above is what was sent to me after asking the question. This is a fraud email, but EBAY did respond in my ebay account 8 days later. The reason the cop thinks that ebay is involved has alot to do with the fact that I have copies of the questions sent through ebay (copies are in my inbox with my ebay account) and then ebay responded. SO, YES YOU CAN ASK EBAY A QUESTION AND GET A RESPONSE.
Mike
River Edge,New Jersey,
U.S.A.
Somethings not right
#4Consumer Suggestion
Sat, May 05, 2007
Amanda, I've tried to look up the item number you provided but it does not exist on Ebay. Also, the member you provided hasn't sold anything on Ebay since 2004 and is no longer a registered member and hasn'tbeen in some time, so there is no way they listed an auction. Also, please detail how the police were able to determine that Ebay was "involved"? As far as "going to Ebay to ask the question", this is not possible. There is no way Ebay EVER would tell someone to send payment Western Union. EVER.
