Menyon
Bremerton,#2Author of original report
Tue, March 24, 2009
Thank you for writing eBay in regard to your blog removal. First, I would like to apologize for the frustration that this removal has caused. Malissa, I have personally taken the time to review your account, and can confirm that the correct action was taken with your blog comment. While I certainly understand that blogs enable members to provide factual information, or personal opinions on a variety of topics, please be advised that some of the comments made in your blog are considered racial and inappropriate. For more information on this policy, you may visit the following URL, and then review the guidelines under the "Some Examples" section: http://pages.ebay.com/help/policies/member-created-content-ov.html Thank you for your time. Sincerely, Jonan eBay Customer Support Important: eBay will not ask you for sensitive personal information (such as your password, credit card and bank account numbers, Social Security numbers, etc.) in an email. Learn more account protection tips at: http://pages.ebay.com/help/confidence/isgw-account-theft-protection.html ____________ For our latest announcements, please check: http://www2.ebay.com/aw/announce.shtml _________ In order to better serve you, we'd like to occasionally request feedback on our service. If you would rather not participate, please follow the instructions in the email message you will receive from us. Your request will be processed within 5 days. ****************** Original Message Follows: ------------------------- Form Message: %43401% 031906 D_ID031720090725D_ID/W_ID167693169W_ID/S_ID000S_ID Subject: IV%MM0001 MC219 eBay Content Violation - Content Removed [#US 100770T MC182 ?01 ] User Feedback: 577 User State: ?01 Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506) Topics > MC219 eBay Content Violation - Content Removed Message: Yes, I am having trouble with finding a specific violation. Please give me the number and url to see 'exactly' which policy I violated. Your representative sent a URL to a LISTING VIOLATION of which I have no listings. Thanks for your help, Mal MC219 eBay Content Violation - Content Removed eBay sent this message to Malissa Torres (saenzmom). Your registered name is included to show this message originated from eBay. Learn more. MC219 eBay Content Violation - Content Removed Hello saenzmom ([email protected]), We would like to let you know that we have saved to draft your eBay Blog contribution(s) located at: http://blogs.ebay.com/saenzmom/entry/What-the-Hell-did-I-serve-for/_W0QQidZ875065019 for violating our Community Content Policy. Please read our Community Content Policy here: http://pages.ebay.com/help/policies/member-created-content-ov.html The material in question is as follows: " I have sat back and watched the last six months bloggers with lots of uncomfortable disgust. I see the term ?freedom of expression? thrown about in order, to defend slicing others verbally. The only good thing I can say about Perfumeandpharmacy is at least she doesn?t hide her racist beliefs under a zero identification by calling (joking) President Obama (inferred) Sambo; or blatantly displaying an avatar of Sambo that was used to humiliate millions of persons of color. Seeing others inferred to ?illegal aliens? (Mexicans) as taking away jobs from hard-working Americans; who (said Americans) in actuality would not be caught dead working fields for less than $8 dollars an hour and living in company owned housing. I have seen folks here decry and denounce socialism while they in fact ?reap? the benefits by taking: Stimulus payments, welfare, disability, library usage, emergency room visits, allow firemen to put out fires, call 911 for chicken McNugget disputes, accept donations in time of need, go to public parks etc., etc., etc. I have served in one of the largest ?socialized? organizations (US MILITARY) in the free-world for twenty years to provide these folks; a blanket of STUPIDITY in which, to wrap their lunacy, self loathing, and isolationistic selves under rocks of verbal cruelty. What bothers me most is the lack of acceptance of others views, conversations, ideals, ideas, religion because these ?COWARDS? (thinking of Attorney General Holder?s speech) invoking the term of ?FREEDOM OF SPEECH? have sacrificed nothing but are living off the sweat, blood, lives of millions so, they can sit behind a computer screen and lament about this country?s elected officials. And yes, I have come to realize while I put in my time; ?STANDING WATCH;? I guess I am asking all of you--will you tolerate this lack of unity, common respect, and verbal abuse in the name of humor? Will you continue to support those who would seek to silence (actually your silence is implied consent) other?s in the name of Freedom of Speech, when in fact you are giving up your own. For the entire speech of Attorney Gen Holder: http://www.clipsandcomment.com/2009/02/18/full-text-us-attorney-general-eric-holder-remarks-on-black-history-month-nation-of-cowards/ " Please note that the content written by individuals within the community in forums such as MyWorld pages, Blogs and wikis are required to conform to eBay's Community Content policy set forth for acceptable behavior while participating. Posts and entries that are found to be in violation of eBay's policy may be saved to draft or removed. We urge you to review all of eBay's policies, especially the Community Content Policy, to ensure that all your future contributions are within the scope of our guidelines. If you have any questions, you can contact us by following these steps: 1. Go to http://pages.ebay.com/help/contact_us/_base/index_selection.html 2. Select the following topic, subtopic, and issue: Listing Violations>Listing policy violations>The problem you're having with your seller isn't listed We understand that you may not have been aware of this policy. However, please note that future violations may result in the suspension of your account. Thank you for your understanding. Sincerely, eBay Trust & Safety team H42797
Menyon
Bremerton,#3Author of original report
Sun, March 22, 2009
99% of my eBay blog posts and comments were removed in contradiction to eBay's own Comnmunity Content Policy. EBay expects members to adhere to the User Agreement and it's Community Content Policies yet they adjudicate the decisions on some unknown principles based on personalities rather than principles.Every link I posted was within the guidelines yet eBay sanctioned me for every hot link I posted and continued to do so in spite of being provided a copy of their own policies.The same is true for my profanity.I never once used patently vulgar profanity yet was constantly held to a standard well above that which was required. If eBay allows CSRs to rewrite the User Agreement in regards to interpretation is against company policy and leavesa nasty taste in the mouths of everybody.That eBay continues to defend policies that are unfounded by any standard is indicative of a poorly supervised group of employees and perhaps many of the heartbreaks that the sellers/buyers have is in all actuallity created by ill trained and supervised personnel. Wake up and smell the roses.As they are now,they are rotting and stink.There is still time to enforce the SOP and employees that can't seem to do as such need to be terminated so that the working class pool can be tapped to hire in people who are willing to do their job as in their job description. community content policy http://pages.ebay.com/help/policies/member-created-content-ov.html exceptions for blog use use of profanity (not patently vulgar language, hate speech, or adult material) in the context of a blog will generally be permitted; however, excessive and inappropriate use is discouraged. remember, you are responsible for all content you publish. members publishing blogs may include links to sites that offer goods for sale off ebay, as long as they do not promote outside-of-ebay sales or prohibited items; nor may the blog contain links to commercial web sites where goods from multiple sellers are aggregated by a common search engine.