Joseph Manguno
Marietta,#2Author of original report
Wed, March 17, 2010
After my original report to RipoffReport.com, the general manager of the Ed Volyes dealership called to tell me that the whole incident was a misunderstanding, that the salesman had misunderstood the sales manager about the price of the car. He offered no compromise in the matter.
Thirty minutes later, the salesman called, said it was all his fault, and pleaded for me to do something to save his job. I told him the only acceptable solution was for Ed Voyles Hyundai to honor the deal. He said the managers refused to do that.
It seems to me, once it was established that the dealership had made the mistake, the dealership should have swallowed it and honored the deal. But in addition, the sales manager's handling of the situation was so abusive and unprofessional, that the general manager should have fired him, not the salesman.