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  • Report:  #199407

Complaint Review: EDebit Pay - Los Angeles California

Reported By:
- Richmond, Virginia,
Submitted:
Updated:

EDebit Pay
5301 Laurel Canyon Los Angeles, 90069 California, U.S.A.
Phone:
818-487-0672
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am reporting this company just like countless others. I have also had $159.95 taken out of my checking account by EDebit Pay. It happened in June, I was on some website trying to get a payday loan, these ads for credit cards kept popping up. I pressed the "NO THANKS" button to continue on with the process of the loan. I'm thankful to say that I didn't get the loan, but about 2 or 3 days later my account was debited for $159.95. My bank gave me a copy of the check that was drafted and I called the 1-800 number on the check copy, unfortunately I got to leave a message. I received a call back yesterday, the young lady (Valeska) told me to take a fraud report (that they will mail me) to my local police precinct, have them fill it out, start an investigation and then fax it back along with my bank statement inorder for them to refund my money. She said that someone must have filled out the form on my computer, but I explained to her, my personal information was already in the boxes (my full name, phone number, everything), once I realized that it was not for the payday loan I clicked the "NO THANKS" button. Now, is it usual practice to file a fraud report with the police or should I go back to my bank?

Spring

Richmond, Virginia
U.S.A.


3 Updates & Rebuttals

Melissa

Hartford,
Connecticut,
U.S.A.
Go to your Bank and File a Complaint with the Attorney General

#2Consumer Suggestion

Fri, August 18, 2006

Spring, It's EDP that's the FRAUD. They keep replying that you need to go to the police department because there must be fraud on your account when it's actually them who are taking advantage of peoples' situations. Who would actually willingly and intentionally pay $160 for a debit card (mind you that this $160 is only for "maintenance fees" and not going towards actually using the card)when you can get a debit card for no charge from your own bank. I suggest that you go to bank and let them know what happened. The exact same thing happened to me. They will have you fill out a fraud report and conduct an investigation. I can't tell you my outcome since I just did this this week. I would also suggest that you contact the Attorney General William Lockyer and file a complaint with his office. If more people report them to the A.G. they can move faster to sanction and shut this company down. Don't let them get away with this. The way they are financially harming people is ridiculous and they don't care. There customer service sucks and they don't care about us as consumers. Please file a complaint with the FTC, FCC, and FBI, and local senators as well. They need to have people complaining. There's over 300 people who have filed complaints on this website on this company. Do you really think that someone else got a hold of all these people's information like Bridgett says? Please help to stop this. Make the first step and contact the Attorney General: Attorney General William Lockyer Attorney General's Office California Department of Justice Attn: Public Inquiry Unit P.O. Box 944225 Sacramento, California 94244-2550 FAX: 916-323-5341


S.n.

Bucyrus,
Kansas,
U.S.A.
Please Do File A Fraud/Theft Complaint.

#3Consumer Suggestion

Fri, August 18, 2006

After you go to your bank, tell them the charges were not authorized by you, and have the charges reversed. THEN contact your local District Attorney's office and file a fraud report against EDP. Make sure you report EDP to both your State Attorney General's office and the CA Attorney General's office. You can try to contact EDP and demand a copy of anything you "signed" in order to have money removed from your account. If they refuse, make sure to note that in your complaints. Good luck.


Bridgett

Westwood,
California,
U.S.A.
LET ME OFFER MY HELP

#4UPDATE Employee

Thu, August 17, 2006

ALTHOUGH I CAN NOT GIVE YOU LEGAL ADVICE BUT, I DO THINK YOU SHOULD DO WHAT YOU FEEL IS THE RIGHT THING TO DO IN GETTING YOUR MONEY BACK. IF THAT DOESN'T HELP YOU GIVE DEBBIE A CALL IN THE FRAUD AND COMPLIANCE DEPT SHE MAY BE ABLE TO ASSIST YOU. HER NUMBER IS 818-487-0672 X141. IF YOU DIDN'T FILL THE APPLICATION OUT FOR A PREPAID DEBIT CARD ITS OBVIOUSLY SOME KIND OF FRAUD ACTIVITY HAS BEEN COMMITTED AND I THINK THE LOCAL LAW AUTHORITIES IN YOUR TOWN SHOULD BE INFORMED SO THEY COULD INVESTIGATE AND PERHAPS CATCH THE PERSON WHOM IS COMMITTING THE FRAUD. IF NEEDED WE WILL COOPERATE TO THE FULLEST WITH THE AUTHORITIES TO TRY AND BRING CLOSURE TO THIS.

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