Educate Online Management Team
Baltimore,#2UPDATE Employee ..inside information
Sat, December 07, 2013
Hi Jane,
We have recently come across your review regarding your negative experience with Sylvan/Catapult several years ago. We appreciate your honest feedback about your part time work at our company and would like to share with you that we have a new administration in place and have addressed the issues you mention.
Since 2009, we have adjusted our scheduling and compensation structure. All part time faculty are now hired as per diem/seasonal at-will employees (no contracts). We now pay per session and not per hour, to fairly account for all the elements of a session - prep, lesson time, and learning outcome statements.
As a growing education technology company, we have relentlessly worked to improve our online learning environment including the technical issues during our sessions. Our ongoing goal is to always deliver the highest session quality to our hard-working teachers and students in an atmosphere conducive to improved academic performance. Unfortunately, technical disruptions occasionally arise during our sessions due to bandwidth issues. We sincerely apologize for the distress these issues had caused you.
We have been under new management since 2012 and are continuously working towards updating our technology. Should you work for our company presently or in the future, we are confident that you will encounter a vastly different experience. Please do not hesitate to contact us in either case.
Sincerely,
The Educate Online Managment Team