I tried to buy 5 netbooks For christmas. First thing the company called a few days after i placed the order and upsold me on a longer battery. So when i received these netbooks They were in a postal box with the cables and manuals thrown in there. These netbooks were very scratched and when i plug them in few a few hours to charge the batteries they only lasted a few min. I tried calling the company and no one would answer i left a message no one called me back. I finally found out how to return them. It did state a 25%restocking lol. They just throw them in boxes anyways. However i only received half of my money. I have tried to call and no one answers i left another message. I hope this will helps people on there decision.