- Report: #429428
Complaint Review: El Cid Vacation Club Mazatlan - Mazatlan, Sinaloa
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Author Confirmed
Why?
El Cid Vacation Club Mazatlan
Av.Camaron Sabalo S/n Mazatlan, Sinaloa, Mexico
Phone:
669-913-3333
Web:
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El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! Mazatlan, Sinaloa, Mexico
El Cid is a pure rip off scam! They are a one way service. You pay and they take. The help desk will not return any complaint calls.
I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people.
We paid the upfront deposit and were dutifully paying the monthly payments and annual fee.
We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. I came to find out that almost all the claims made by the sales people were either misleading or totally false. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. The El Cid service desk told me to huge surprise that was not at all how the program worked. Also, the point exchange fees were all a lie. I would have to pay to roll over my points to the next year. Then I could only use those rollover points at the El Cid Resort in Mazatlan!
I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. PROFECO's mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain.
Laura
San Francisco, California
U.S.A.
I find it incredible that a large company would embark on such a conspiracy of not responding to complaints nor acknowledging their written promises. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people.
We paid the upfront deposit and were dutifully paying the monthly payments and annual fee.
We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. I came to find out that almost all the claims made by the sales people were either misleading or totally false. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. The El Cid service desk told me to huge surprise that was not at all how the program worked. Also, the point exchange fees were all a lie. I would have to pay to roll over my points to the next year. Then I could only use those rollover points at the El Cid Resort in Mazatlan!
I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. PROFECO's mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain.
Laura
San Francisco, California
U.S.A.
3 Updates & Rebuttals
Deby
New York,United States
reply
#2Consumer Comment
Thu, November 01, 2018
I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare.
My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud.
I did a research on internet and i found some interesting articles, i recommend you to read this one:
https://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/
Scam Victim
Spring Valley,California,
U.S.A.
Please read my report I posted on 8/6/09 as another of El Cid's victims!
#3Consumer Suggestion
Sun, August 09, 2009
We too were sucked in by lies, but now our "case" is being investigated as fraud as our presenter, Vladimir has resorted to criminal tactics to further entrap us. Please read my report as it may give you further ideas to fight these timeshare "sharks." Keep fighting and getting the word out there about these predators. They are continuing to financially destroy more victims!
Scam Victim
Spring Valley,California,
U.S.A.
Please read my report I posted on 8/6/09 as another of El Cid's victims!
#4Consumer Suggestion
Sun, August 09, 2009
We too were sucked in by lies, but now our "case" is being investigated as fraud as our presenter, Vladimir has resorted to criminal tactics to further entrap us. Please read my report as it may give you further ideas to fight these timeshare "sharks." Keep fighting and getting the word out there about these predators. They are continuing to financially destroy more victims!
