- Report: #1466571
Complaint Review: Eloghomes -
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Author Not Confirmed
Why?
Eloghomes
Not posted 999999 United States
Phone:
888-675-3678
Web:
N/A
Categories:
Business Rating:
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Eloghomes Terrible customer service Internet
bad experience. I was planning to buy one bigger log home for my family and 4-5 smaller for airb&b. I wanted to get familiar with their prices. After filling out many forms, I still didn’t get any estimates. They required more info, especially financial qualification forM. They said they will not give me a price until I get prequalified. I am a cash buyer.
‘I was going to put afeedback on their website but they filter certain words. I did not use faul language,only negative words, 9 such as dissatisfied etc. which they filter and would not allow on their site. They sure don’t know how to sell homes or ket a customer even if they knock on they’re door. thank goodness I found this out in the very beginning. I am definitely choosing another more customer oriented company.
1 Updates & Rebuttals
eLogHomes
Battleboro,North Carolina,
United States
Please Contact Us With Specific Information
#2UPDATE Employee
Tue, December 10, 2019
We have reviewed the issues described and believe that we are not the company intended for these issues. We engage with each and every client and strive for their satisfaction.
Our website has never accepted posts from public individuals - it is strictly a catalog of our plans. There isn't any way to attempt to post to our website.
Additionally, financial forms are not on our website. None of the circumstances or representations are familiar to any staff. Circumstances described about receiving a quote does not describe our processes.
We do encourage this person to contact customer service if there is or ever was an issue. We value each and every contact.
We respectfully submit that this is simply a case of mistaken business identity.
