Misty
Minneapolis,#2Consumer Comment
Fri, September 06, 2002
I am writing today to tell you that unfortunate as it is Embassy Suites are not completely wrong. You will have to check the contract you signed but most event locations have a 60-30 day period prior to your event where they are allowed to change original quotes. Also in regards to your paid for food being in the garbage, this is a state law. It is against Minnesota health codes to send left over catered food home with clients. When it comes to reserving a discounted room, every hotel sets aside a block for your wedding and it is always under the bride and grooms name. I am truly sorry to hear of your event going as bad as it did, but I have to deal with these same issues on a daily basis and hope that maybe you can understand a little, but I will not defend the poor food and service!