- Report: #91941
Complaint Review: EMC Mortgage - Dallas Texas
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Author Not Confirmed
Why?
EMC Mortgage
PO Box 660530 Dallas, 75266-0530 Texas, U.S.A.
Phone:
800-723-3004
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EMC Mortgage aquired my mortgage and have not sent any paperwork. Rip-off! Dallas Texas
I recently had my mortgage aquired by EMC mortgage. I was given no choice, was not notified in any way and found out when I called my previous company-Countrywide to find out why I had gotten no payment statement for April. I then called EMC on the number supplied by the previous company and inquired. I was told that the welcome packet had been sent and to send my check with the old mortgage number form the previous company on it.
I have since received calls demanding payments, but have gotten no information form the company other then a loan number. I keep being given the run around and told that the paperwork is in the mail and I should be getting it. I was told that the reason I haven't received it is because of the post office. I have given them the correct address everytime I speak to someone on the phone. I have gotten nasty calls at work and continually get them at home. All wanting payment and telling me that the paperwork is not importantn. I am told that it is my responsibility to take care of this and they will proceed against me if I withold payment until the paperwork arrives. I have been given no help form the company.
Sandra
lyle, Washington
U.S.A.
I have since received calls demanding payments, but have gotten no information form the company other then a loan number. I keep being given the run around and told that the paperwork is in the mail and I should be getting it. I was told that the reason I haven't received it is because of the post office. I have given them the correct address everytime I speak to someone on the phone. I have gotten nasty calls at work and continually get them at home. All wanting payment and telling me that the paperwork is not importantn. I am told that it is my responsibility to take care of this and they will proceed against me if I withold payment until the paperwork arrives. I have been given no help form the company.
Sandra
lyle, Washington
U.S.A.
