- Report: #1107488
Complaint Review: Emerson (Funai) - Groveport Ohio
-
Author Not Confirmed
Why?
Emerson (Funai)
2200 Spiegel Drive Groveport, 43125 Ohio, USA
Web:
www..funaiservice.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emerson (Funai) still have not sent me my repaired TV. It has been 7 weeks. Every time I call I get a different story. Groveport Ohio
I purchased a 32" Emerson TV on Black Friday 2012. The TV went bad less that one year later in early October 2013. When I called Funai service they sent me a box to send the TV back in. They said that repairs take 2-4 weeks.
Funai rec'd the TV on November 4, 2013. Every time I called to check the status I was given a different story. When I would ask to speak to a supervisor I was told that a supervisor woud review my file and call me back. They never called back. I called at the end of November and was told that the TV would deliver by December 6, 2013. It never came. When I called to find out what happened they told me that Fed Ex put the wrong serial # on the tracking info and they could not find my TV.
They found the TV and said that the TV would for sure ship on December 16, 2013. When I called to get a tracking number I was told that the TV's were out of stock and that it would be 1-2 weeks before they are back in stock. I asked to speak to a supervisor and the supervisor told me that the TV's were out of stock but they came in on December 13, 2013. My TV should ship in 3-5 days.
I do not believe this. Every time I have called I have been lied to.
