- Report: #1270921
Complaint Review: Empire Parking Services - Atlanta Georgia
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Author Confirmed
Why?
Empire Parking Services
241 Peachtree Street NE Atlanta, 30341 Georgia, USA
Phone:
404-605-9242
Web:
www.empireparkingservices.com
Categories:
Business Rating:
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Empire Parking Services Predatory Car Booting Service Atlanta Georgia
I paid for parking in the Steamhouse Lounge lot on 1052 West Peachtree St. I opted for two hour parking (rather than 24 hour parking) which was a $3 charge. I returned at 3:05PM (on the dot) to exit the lot; to my surprise and dismay I found my car had been booted.
I called the number and a guy showed up to un-boot my car for a $75 fee. I asked why they did not give me a grace period of at least one or two minutes, and the guy had no viable answer other than "..not our policy." I plan on reporting this to my bank as a fraudulent charge.
It is my belief that the penalty fee should be appropriate to fit the violation. A $75 fine for being one or two minutes late (if that) is excessive to the extreme. I was not parked in the lot illegally (because I did pay a fee to park there).
