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  • Report:  #200122

Complaint Review: Empire Recovery Services - Internet

Reported By:
- Clinton, Massachusetts,
Submitted:
Updated:

Empire Recovery Services
empirerefunds.com Internet, U.S.A.
Phone:
866-312-9099
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I saw an ad in my local paper for clerical work from home. I'm a stay at home mom with an infant currently looking for that type of work so I thought it would be a good idea to check it out. I called the number for an "interview" as they called it and the woman asked me if I was over 18, willing to work a minimum of ten hours, had access to the internet, and would work for at least 90 days for them. I told her yes. She asked where I was from and told me to hold while she checked to make sure there were positions in my area. She said there were two. She told me there was a one time fee of $98 for training materials, access to a personal trainer over the phone, and legal contracts necessary for the particular work I'd be doing. When I asked what it was she told me it was assisting people in getting their HUD mortgage refunds by filling out the paper work for them. She said we got a comission of 25% for every one we did. I payed the $98 and agreed to take the position. Then thinking better of it I called again, this time giving the next woman my maiden name. I drilled her about it, she was reluctant to answer my question and constantly interupted. This time she asked where I was and told me instantly that there were two positions available. Two? But I had just taken one earlier using my married name. She basically told me all the same info, that I'd be given access to a personal trainer over the phone and a data base of people with their locations, phone numbers, and amount of refund for which I would fill out refunds forms for from the database and be issues a check from the government for 25%. She said I did not have to pay to use the trainer after the first 30 days but could if I wanted.

The $98 was deducted from my accounmt and I received an email basically telling me that I'd be a third party tracer and that the info for the people was incorrect and I had to track them down. That I would also have to pay $30 every month after the first one to have access to the data base. I called to complain and demand a refund. I also noticed that the withdrawal had come out twice! THe woman on the phone took down the name of the lady I had signed up with and I told her I wanted a refund asap. She said she's send me forms and they'd take two weeks minimum to process and maybe I'd get a refund. I still have not received those forms or a refund

Doria

Clinton, Massachusetts
U.S.A.


2 Updates & Rebuttals

Doria

Clinton,
Massachusetts,
U.S.A.
That's a bit snide

#2Author of original report

Mon, July 10, 2006

You sound a bit snide about the whole thing. of course I didn't give them my info a second time as I did not sign up under my maiden name as well. Despite what you may think I am not unintelligent. Paying for supplies for a home based company is not abnormal, ever heard of mary kay or avon?


Chip

Anytown,
Indiana,
U.S.A.
Duh...

#3Consumer Suggestion

Mon, July 10, 2006

Didn't it seem a little odd to you that you had to provide a checking acct number in order to get a PT job? It must've eventually by the sound of your post, but by then it was too late. The double deduction -- did you provide your acct info again during the second call?

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