We contracted with Empire moving on April 4th and gave them a deposit of $750. Empire Relocations was scheduled to pick up our goods on Wednesday, April 25th. We could not reach them in the morning and e-mails sent to the links on their site were returned. We were able to reach them around noon. About 3:00, we were contacted by the driver Charles. He told us he was fueling in Denver and would be down in 2 hours. We asked him what size truck he was driving; he said it was a 26 (straight) truck. We told him that truck was too small for the amount of furniture and boxes we had. He said he would check in with the office. At 5:30, we called him again. He had not left Denver yet. He and Ray arrived at our home at 7:30 that evening. After inventorying our items, he agreed that a larger truck would be better, but would try his best to load our items. We watched them load our items until 1:30 am. They were able to get everything onto the truck except an extension ladder and a blue cabinet. They left at 2:30 Thursday morning. Before they left, we asked Charles who would be responsible for our load. He told us he would; that he was going to Denver that night to take Ray back and would leave for Arizona Thursday afternoon or Friday morning. We kept calling Empire to determine what they were going to do about getting the rest of our items. They would not return our calls. Thursday afternoon, some friends or Rays who worked with another moving company came by our home and picked up the two remaining items and took them to Denver. They were not contacted by Empire; they did this as a favor to Ray.
David
United States of America#2General Comment
Wed, December 12, 2012
Did you file the class action law suit? I want in!
They forged my signature, falsified my weigh documents. We had the truck re weighed and came in over a thousand lbs less than they claimed.
They owe me 1400$ plus they lost items. And no claim check in sight. Email me: I'm in Wyoming
[email protected]
David
David
United States of America#3General Comment
Wed, December 12, 2012
Did you file the class action law suit? I want in!
They forged my signature, falsified my weigh documents. We had the truck re weighed and came in over a thousand lbs less than they claimed.
They owe me 1400$ plus they lost items. And no claim check in sight. My email is:
[email protected]
David