- Report: #818015
Complaint Review: Emusic - Internet
Reported By:
mohayrix -
San Andreas, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Emusic
Internet, United States of America
Phone:
Web:
www.emusic.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emusic music, downloads, ebooks Internet
Emusic is a RIP OFF!!! I would caution anyone considering using it not to. You cannot retrieve previously purchased tracks/albums, books etc and they will make it hard to cancel.. Bad Bad Bad....
1 Updates & Rebuttals
eMusicHelps
United States of AmericaeMusic can Help!
#2UPDATE Employee
Thu, January 05, 2012
Hi there,
I wanted to reach out and offer my assistance. I'm with eMusicHelps, part of the Member Services department here at eMusic.
I'm sorry to hear you are not satisfied with the your experience with us. I can assure you that any music you downloaded should have completed successfully, if this is not the case and your account is still active, please email me directly at [email protected].
If you need any assistance processing your request to cancel, I can also help you there. Although, we'd hate to see you go - I can ensure that you are not charged incorrectly.
I hope to hear from you and to be of help!
Thanks,
Justin
eMusicHelps
