- Report: #976076
Complaint Review: EMusic - New York New York
Reported By:
Kirk -
Van Nuys, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
EMusic
535 5th Avenue 3rd floor New York, 10001 New York, United States of America
Phone:
Web:
www.emusic.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EMusic Proven that someone else setup account and they refuse to refund my money New York, New York
About 2 years ago a 10 year old boy living in my home signed up for emusic with my credit card and an old email account I had at my old job.
so for two years I kept getting charged to my credit card. I asked my credit card to look into this for me and I assumed it would stop.
But it did not and as I was switching cards I found that they still were charging me. So I pushed to see why I was getting this fee to my credit card. the credit card company showed that only in the first month that someone on a free trial downloaded music and nothing after.
The credit card company said that the person who did this lives in my city and used my email account.
This is when I found that it was my wife's family that was staying with us and with the help of a friend did this.
The DA has given him probation and his mother has grounded him.
Now a 10 year old boy can't go into any contract and I never signed any contract myself. I have asked Emusic to refund my money but they refused.
So now I'm taking them to court and once I will may even start a class action suit to stop them for good.
I'm out $1600.00 and more each day.
So I say stay away from them and if you do take them to court to get your money back.
Also Credit card companies should have our back's and not be working for the vendors.
so for two years I kept getting charged to my credit card. I asked my credit card to look into this for me and I assumed it would stop.
But it did not and as I was switching cards I found that they still were charging me. So I pushed to see why I was getting this fee to my credit card. the credit card company showed that only in the first month that someone on a free trial downloaded music and nothing after.
The credit card company said that the person who did this lives in my city and used my email account.
This is when I found that it was my wife's family that was staying with us and with the help of a friend did this.
The DA has given him probation and his mother has grounded him.
Now a 10 year old boy can't go into any contract and I never signed any contract myself. I have asked Emusic to refund my money but they refused.
So now I'm taking them to court and once I will may even start a class action suit to stop them for good.
I'm out $1600.00 and more each day.
So I say stay away from them and if you do take them to court to get your money back.
Also Credit card companies should have our back's and not be working for the vendors.
1 Updates & Rebuttals
Kirk Herzog
Van Nuys,California,
United States of America
Seen but not heard from as of yet
#2Author of original report
Sat, January 12, 2013
Still nothing from Emusic I have tried over 30 times to contact Emusic and all I get is Auto reply saying they received my request. Even the Court in Los Angeles tried to contact them but they refused the notice they sent to tell them to show up in court. Very Bad company that makes it 99.9 % hard to get a hold on them and they only respond if it does not cost them alot. I say to ALL Boycott Emusic, Take them to court if you can and make a complaint with the BBB. Maybe someone will be able to stop them. I wish I coould
