- Report: #1315667
Complaint Review: Energy Advantage - Baltimore Maryland
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Author Confirmed
Why?
Energy Advantage
16 West Madison Street Baltimore, 21201 Maryland, USA
Phone:
888-384-8339
Web:
N/A
Categories:
Business Rating:
(0)
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Energy Advantage Money Map Press, Does not honor their advertised money back guarantee. Baltimore Maryland
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This company uses various names, leading to confusion. I don't have a good reason why a compay would do that- notice “good reason”. I signed up for their service. Tried it and didn't like it. I applied for a refund . Got the run around Notice this says: “If you haven't done so, please click here to fill out our short email form and we’ll be sure to respond within the time frame mentioned above. You may also contact our Concierge team at 1-888-384-8339. “ I am deaf, forget a phone call. I sent them a text message to again ask for a refund. Their service does not accept text messages. I sent them another email. The FTC complaint is because of the attached noticed. Also contacting debit card company. Really hacks me off “refund” is a scam
1 Updates & Rebuttals
Member Services
Baltimore,Maryland,
USA
Regarding your Cancellation
#2UPDATE Employee
Tue, July 12, 2016
Hello,
Thank you for taking the time to review Money Map Press. We are really sorry to hear about your experience with us. I understand you filled out our email request form. We do ask all subscribers who wish to cancel to call our Concierge team for security reasons. Could you please email us at memberservices@moneymappress? We would be happy to look into this situation for you and try to resolve the issue.
We look forward to hearing from you, and again, our sincere apologies for the experience you received trying to cancel your subscription.
Best Regards,
Money Map Press
