False advertising and promotion and extremely poor customer service . Does not honour the reservation . Even with confirmation emails. When you arrive to pick up cars . No cars available . Both locations advertise 9.99 weekend rate . I rebook the regular rate for 44.99 and was able to get a car at the west hill location. Same car I book for 9.99. Pls do not use enterprise . Better choices are Avis hertz budget .
Enterprise Rent-A-Car
St. Louis,#2UPDATE Employee
Thu, May 12, 2016
We would be happy to look into this, Michael. Please email [email protected] with your phone number, reservation numbers, and further details. List "Reference #160512-002634" at the very beginning of your message so we are better able to assist you.
Lauren
Social Monitoring Coordinator
Enterprise Rent-A-Car