- Report: #509996
Complaint Review: Enterprise Relocation Systems/United States Express Van Lines - Ridgefield, Fair Lawn New Jersey
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Author Not Confirmed
Why?
Enterprise Relocation Systems/United States Express Van Lines
http://www.usemovers.com/ Ridgefield, Fair Lawn, 07657, 07410 New Jersey, United States of America
Phone:
8888644890
Web:
http://enterpriserelocationsystems.com/index.php
Categories:
Business Rating:
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Enterprise Relocation Systems/United States Express Van Lines United States Express Van Lines USE THIS MOVER AT YOUR OWN RISK!!!!! Ridgefield, Fair Lawn, New Jersey
USE THIS COMPANY AT YOUR OWN RISK!!!! Below is information/my experience with Enterprise Relocation Systems/United States Express Van Lines that you should read prior to contracting with this organization:
*Forged documents showing a different amount than what was paid on pickup, therefore causing me to pay money above the quoted price under threat of having items held hostage and being charged storage and a re-delivery fee.
*Unprofessional, Dishonest, and Rude Staff - Staff persistently mislead regarding pertinent information on whereabouts of items. Promised to return calls and messages, never did. The manage/owner/operator are inaccessible (they block the phone option if you call after hours so that you are unable to leave a message or contact manager/owner/operator). Also, an individual by the name of Rachel is especially RUDE, UNPROFESSIONAL, and attempts to rationalize the horrible business practices of this company.
*Advertises as not being a broker, but actually may be contracting work out to other companies (therefore acting as a broker)
*Promised to have items delivered by a certain date, items delivered much later (even later than what they were contractually obligated to deliver items by)
*Lists BBB (Better Business Bureau's logo on it's website as if they are an endorsed member of the organization
*DOT license is actually not currently active
