- Report: #1226850
Complaint Review: Enterprise - Charleston South Carolina
Reported By:
Lotherda -
charleston, South Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Enterprise
2004 Savannah Highway Charleston, 29407 South Carolina, USA
Phone:
843-556-7889
Web:
enterprise.com
Categories:
Business Rating:
(0)
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Enterprise Enterprise Rent-A-Car Potential Identity Thieves and Flim Flam Artist Charleston South Carolina
My parked car was hit by another vehicle so my insurance company required me to use Enterprise to rent a car while my personal vehicle was being fixed. All information was sent to Enterprise Rent A Car prior to my arrival but when I got there they requested more information. Much more information! I've rented from Enterprise before so I was surprised at what the clerk was asking for. The man at the counter wanted a utility bill. I asked him why since I provided my license. When I gave him a utility bill, after digging frantically in the car(because that's not something you just carry around) I gave it to him. He said loudly that my utility balance needed to be zero. What does my utility bill have to do with getting a car rental?! The last I checked this a rental car company not a loan office. So I asked to speak with someone else. A female approached the counter and asked to see my paycheck stub and wanting my bank account number. I was enraged and appauled! I didn't give them anything they requested and left! They were trying to steal my identity! I look on the Enterprise website and no of the information they requested is listed on their website! Like I said, I rented from the company before! Don't go there! They are trying to steal consumer's personal information! I'll be calling my insurance company tomorrow and choosing another rental cat company! They are flim flam and scan artists! I'm so upset but thankful I was smart to not give the info away.
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
Enterprise Rent A Car
#2UPDATE Employee
Wed, May 06, 2015
Lotherda, I would like to discuss this further with you. Please email us at [email protected] with your contact information, reservation number and any other details. Please reference #150506-002769. -Tatiana
