- Report: #32424
Complaint Review: ePHONE Telecom Inc. - Herndon Virginia
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Author Not Confirmed
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ePHONE Telecom Inc.
1105 Herdon Parkway Herndon, 20170-5535 Virginia, U.S.A.
Phone:
866-873-7500
Web:
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ePHONE Telecom Inc., Steals money from checking account Herndon Virginia *UPDATE ..after I threatened them I got my refund
I checked my checking account on 9-10-2002, seen that there was a charge I didnt recognize for $54.90. I called my bank and they gave me the information on the company that withdrew the money from my account, I never authorized it.
I called the company talked to somone named Crystal, she said they would cancel the account and issue a refund in about 10 days.
I waited the 10 days, still nothing. I conteced them again, I talked to a man this time and he said there was no record of a refund being issued and no refund was going to be issued.
He wanted my mumber he said Crystal would call me, never heard a word from them I never received anything from this company no pin number to use the service nothing. I have been charged for hot air absolutly nothing, somthing I never got to use.
I have filed a complaint with the State of Virginia Attorney General and Consumer Affairs Department.
Dan
Porterville, California
I called the company talked to somone named Crystal, she said they would cancel the account and issue a refund in about 10 days.
I waited the 10 days, still nothing. I conteced them again, I talked to a man this time and he said there was no record of a refund being issued and no refund was going to be issued.
He wanted my mumber he said Crystal would call me, never heard a word from them I never received anything from this company no pin number to use the service nothing. I have been charged for hot air absolutly nothing, somthing I never got to use.
I have filed a complaint with the State of Virginia Attorney General and Consumer Affairs Department.
Dan
Porterville, California
1 Updates & Rebuttals
Ephone Telecom Refunds Money
#20
Fri, October 18, 2002
Ephone Telecom Refund the money they stole from my checking account without permission, after I threatened them with a lawsuit and class action lawsuit via the email on their webpage, they refunded my money within 2 days after I sent them the email. Amazing!, Especially after they gave me a runaround. Ive learned a lesson from this Ill never give out my information to anyone I dont know. As of now I dont answer calls from strange or unavailable phone numbers!
