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  • Report:  #170683

Complaint Review: Epiclear - Alabama

Reported By:
- Commerce, Georgia,
Submitted:
Updated:

Epiclear
Epiclear.com Alabama, U.S.A.
Phone:
800-580-6360
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My son ordered a free sample for $4.95. He gave no further authority for access to his account. They have now helped themselves to $200.00 in fees from his account and will not return money. We have talked to a very nasty customer service rep named Gary who not only insulted me, but insulted me to my son. He says my son ordered this product 4 times on the same evening. Not that there was a problem with their website, but that my son, who is in the Air Force, and very intelligent, somehow was stupid enough to order their product 4 different times on the same evening. I am filing a report with the BBB but we want his money back. All they will tell us is it is under review.

Dawn

Commerce, Georgia
U.S.A.


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