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  • Report:  #375925

Complaint Review: Epromo - EarnMicrosoftcash - ImpactWealthSolutions - OpportunityKnaux - Provo Utah

Reported By:
- bronx, New York,
Submitted:
Updated:

Epromo - EarnMicrosoftcash - ImpactWealthSolutions - OpportunityKnaux
3575 North 100 East Suite 125 Provo, 84604 Utah, U.S.A.
Phone:
801-418-7727
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 9/16/08 i paid $1.97 for shipping&handling for a free info cd to my debit card account from EarnMicrosoftCash.com that i never recieved.Days past and no cd so i called microsoft and they had no idea what i was talking about but helped me by giving me a number that linked EarnMicrosoftCash.com to Epromo.com .I called Epromo and spoke to a guy name Tim Hemmingway, he told me that i wasnt in their database for anything.So i proceeded to mention EarnMicrosoftcash.com and how i paid for shipping&handling for a free info cd that i never received.Tim from Epromo tells me that they provide a service to EarnMicroSoftCash.com and i need to get in contact with them.Tim gave me this number to call 866-519-5308 which is a bogus recording which lead to Suspicion.Feeling weird i suddenly did a website lookup and found info from (((Redacted)))

Registered through: Epromo Solutions, LC

Domain Name: EARNMICROSOFTCASH.COM

Created on: 20-May-08

Expires on: 20-May-09

Last Updated on: 20-May-08

After retrieving info i called back Epromo speaking to Tim Hemmingway and again no help regarding EarnMicroSoftCash.com free cd and insisted i call the number he gave me prior and hangs up rudely.I said to myself ok i lost $1.97 no problem,But on 9/23/08 their was a problem.A discharge $49.95 was debited on my cc debit card by a company called ImpactWealthSolutions 866-519-5308 as their contact number,same number that Tim from Epromo provided for EarnMicrosoftCash.com.At that point a nervous tention surrounded me.I went on another websearch for ImpactWealthSolutions and here was my findings from (((Redacted))) Opportunity Knaux

Registered through: Epromo Solutions, LC

Domain Name: IMPACTWEALTHSOLUTIONS.COM

Registrant:

Opportunity Knaux, Inc.

1560 South Renaissance Dr

Bountiful, Utah 84011

United States

Registered through: Epromo Solutions, LC

Domain Name: EARNMICROSOFTCASH.COM

Created on: 20-May-08

Expires on: 20-May-09

Last Updated on: 20-May-08

Administrative Contact:

Service, Customer [email protected]

Opportunity Knaux, Inc.

1560 South Renaissance Dr

Bountiful, Utah 84011

United States

8665195308 Fax -- 8013424995

Now im in panic mode.I call the 8665195308 that Tim gave me,same contact on transaction statement and also as you see here at Whois.net.still no customer service no one to speak to.So i called Epromo back spoke to a Jr Cook trying to come to an conclusion of why am i being charge JR tells me" Sir you have to stop calling here"and hung up.Wow panic turn into pure madness so i called again and spoke to Tim and he tells me EarnMicrosoftcash/ImpactwealthSolutions are charging me for a website that i supposely purchased for $49.95.I told him i have not purchased no websites nor products, and asked him why is it so hard to give me a legitimate number so i can further investigate.Tim hemmingway refused,Jr cook refuse,also a man name Kevin Cox refused to help me with providing a accurate number.Also on 9/22/08 the day before ImpactWealthSolutions charged the $49.95 i get a email from Epromo stating this:Login & Password Reminder for Epromo Account?

From: [email protected]

Medium riskYou may not know this sender.Mark as safe|Mark as unsafe

Sent: Mon 9/22/08 2:40 PM

To: (((Redacted)))

This is an automatic reminder from Epromo.

Your account information is:

Username: (((Redacted)))

Password: (((Redacted)))

If you need further assistance, please contact our support team at 800-466-0953.

Thank You,

Epromo Solutions, LC

Prior Tim Hemmingway from Epromo told me i wasnt in the System but yet i get a email from Epromo reminding me of Login&Password.No one at Epromo wishes to help.I cant contact EarnMicrosoftCash nor ImpactWealth for any assistance.I called back once more spoke to Tim and he requested my Email address for assistance finnally..No, he emails me a cancellation form (pdf) of membership that i was suppose to sign giving up all products,websites and no refundables once membership was cancelled and the process suppose to take 14-21 days mail only.The funny thing is the address where you are suppose to mail it is Epromos Address 3575 North 100 East

Suite 125

Provo, Utah 84604

United States

Epromo say they are not charging me but yet Epromo sent me a memeber cancellation form to mail with the same Epromo address mailto

Epromo/EarnMicrosoftCash/ImpactWwealthSolutions/Opportunity Knaux

all the same company,A mask covering a Mask i need help before futher charges occur.....thx

Toi

bronx, New York

U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


4 Updates & Rebuttals

Tim

Provo,
Utah,
U.S.A.
The Truth About Epromo Solutions LC and Opportunity Knaux

#2UPDATE Employee

Tue, October 21, 2008

To begin with, this is Tim with Epromo, the same one mentioned above by Mr. Anderson. Since the posting of the complaint above, our company has received several phone calls regarding their accounts with Opportunity Knaux. Because of this, we felt that we needed to set a few things straight. To begin, Epromo Solutions and Opportunity Knaux are not the same company. We have had a partnership for about a little over a year now. Epromo Solutions is a software development company that has been providing websites and business management tools for over 11 years now. If you were to come directly to Epromo Solutions and purchase one of our products, you would be looking at spending anywhere from $700-$3500. This can all be verified on our website, www.epromo.com. Opportunity Knaux on the other hand is a business opportunity provider who provides information and software to help individuals make money online. The fact is that thousands of individuals are already making their livings using these proven tools and principles. A year and a half ago, Opportunity Knaux approached Epromo Solutions, because they wanted to provide our software to their customers. The deal, without going into too many boring details, is that their customers get our software as part of their packages for free (remember this software retails between $700-$3500). As part of the agreement, Opportunity Knaux deals with all support, maintenance and so on. Epromo Solutions does not have the ability to cancel any accounts purchased through Opportunity Knaux, nor do we have the ability to refund any money, since these accounts belong to an entirely different company. In the case of Mr. Anderson who wrote a complaint against us, after his 10th+ call to our company, I did take down his information. I then emailed it to [email protected]. I promptly received an email indicating that he had never contacted them about a cancellation, but they would be happy to send him the cancellation form, which he acknowledges to have received. If Mr. Anderson would have chosen to listen to my advice on his first phone call, and sent a cancellation email to the above mentioned email address, all of this confusion would have been eliminated. There have been some complaints coming back to us, about Opportunity Knaux's toll free number 866-519-5308 going to a recorded message and not a real person. We assume that the reason that we (Epromo) have received several phone calls is because of this, and have contacted Opportunity Knaux. Because of this, they are in the process of interview, hiring, and training a live Customer Service department. In the mean time, use the provided support email address for the package you purchased with them. These include [email protected] and support@makegooglecash. In closing, we are happy to help in anyway that we can, unfortunately, if you call us for a cancellation for an account you have with Opportunity Knaux, all we can do is give you a toll free number or an email address. Thanks, Tim @ Epromo Solutions


Tim

Provo,
Utah,
U.S.A.
The Truth About Epromo Solutions LC and Opportunity Knaux

#3UPDATE Employee

Tue, October 21, 2008

To begin with, this is Tim with Epromo, the same one mentioned above by Mr. Anderson. Since the posting of the complaint above, our company has received several phone calls regarding their accounts with Opportunity Knaux. Because of this, we felt that we needed to set a few things straight. To begin, Epromo Solutions and Opportunity Knaux are not the same company. We have had a partnership for about a little over a year now. Epromo Solutions is a software development company that has been providing websites and business management tools for over 11 years now. If you were to come directly to Epromo Solutions and purchase one of our products, you would be looking at spending anywhere from $700-$3500. This can all be verified on our website, www.epromo.com. Opportunity Knaux on the other hand is a business opportunity provider who provides information and software to help individuals make money online. The fact is that thousands of individuals are already making their livings using these proven tools and principles. A year and a half ago, Opportunity Knaux approached Epromo Solutions, because they wanted to provide our software to their customers. The deal, without going into too many boring details, is that their customers get our software as part of their packages for free (remember this software retails between $700-$3500). As part of the agreement, Opportunity Knaux deals with all support, maintenance and so on. Epromo Solutions does not have the ability to cancel any accounts purchased through Opportunity Knaux, nor do we have the ability to refund any money, since these accounts belong to an entirely different company. In the case of Mr. Anderson who wrote a complaint against us, after his 10th+ call to our company, I did take down his information. I then emailed it to [email protected]. I promptly received an email indicating that he had never contacted them about a cancellation, but they would be happy to send him the cancellation form, which he acknowledges to have received. If Mr. Anderson would have chosen to listen to my advice on his first phone call, and sent a cancellation email to the above mentioned email address, all of this confusion would have been eliminated. There have been some complaints coming back to us, about Opportunity Knaux's toll free number 866-519-5308 going to a recorded message and not a real person. We assume that the reason that we (Epromo) have received several phone calls is because of this, and have contacted Opportunity Knaux. Because of this, they are in the process of interview, hiring, and training a live Customer Service department. In the mean time, use the provided support email address for the package you purchased with them. These include [email protected] and support@makegooglecash. In closing, we are happy to help in anyway that we can, unfortunately, if you call us for a cancellation for an account you have with Opportunity Knaux, all we can do is give you a toll free number or an email address. Thanks, Tim @ Epromo Solutions


Tim

Provo,
Utah,
U.S.A.
The Truth About Epromo Solutions LC and Opportunity Knaux

#4UPDATE Employee

Tue, October 21, 2008

To begin with, this is Tim with Epromo, the same one mentioned above by Mr. Anderson. Since the posting of the complaint above, our company has received several phone calls regarding their accounts with Opportunity Knaux. Because of this, we felt that we needed to set a few things straight. To begin, Epromo Solutions and Opportunity Knaux are not the same company. We have had a partnership for about a little over a year now. Epromo Solutions is a software development company that has been providing websites and business management tools for over 11 years now. If you were to come directly to Epromo Solutions and purchase one of our products, you would be looking at spending anywhere from $700-$3500. This can all be verified on our website, www.epromo.com. Opportunity Knaux on the other hand is a business opportunity provider who provides information and software to help individuals make money online. The fact is that thousands of individuals are already making their livings using these proven tools and principles. A year and a half ago, Opportunity Knaux approached Epromo Solutions, because they wanted to provide our software to their customers. The deal, without going into too many boring details, is that their customers get our software as part of their packages for free (remember this software retails between $700-$3500). As part of the agreement, Opportunity Knaux deals with all support, maintenance and so on. Epromo Solutions does not have the ability to cancel any accounts purchased through Opportunity Knaux, nor do we have the ability to refund any money, since these accounts belong to an entirely different company. In the case of Mr. Anderson who wrote a complaint against us, after his 10th+ call to our company, I did take down his information. I then emailed it to [email protected]. I promptly received an email indicating that he had never contacted them about a cancellation, but they would be happy to send him the cancellation form, which he acknowledges to have received. If Mr. Anderson would have chosen to listen to my advice on his first phone call, and sent a cancellation email to the above mentioned email address, all of this confusion would have been eliminated. There have been some complaints coming back to us, about Opportunity Knaux's toll free number 866-519-5308 going to a recorded message and not a real person. We assume that the reason that we (Epromo) have received several phone calls is because of this, and have contacted Opportunity Knaux. Because of this, they are in the process of interview, hiring, and training a live Customer Service department. In the mean time, use the provided support email address for the package you purchased with them. These include [email protected] and support@makegooglecash. In closing, we are happy to help in anyway that we can, unfortunately, if you call us for a cancellation for an account you have with Opportunity Knaux, all we can do is give you a toll free number or an email address. Thanks, Tim @ Epromo Solutions


Tim

Provo,
Utah,
U.S.A.
The Truth About Epromo Solutions LC and Opportunity Knaux

#5UPDATE Employee

Tue, October 21, 2008

To begin with, this is Tim with Epromo, the same one mentioned above by Mr. Anderson. Since the posting of the complaint above, our company has received several phone calls regarding their accounts with Opportunity Knaux. Because of this, we felt that we needed to set a few things straight. To begin, Epromo Solutions and Opportunity Knaux are not the same company. We have had a partnership for about a little over a year now. Epromo Solutions is a software development company that has been providing websites and business management tools for over 11 years now. If you were to come directly to Epromo Solutions and purchase one of our products, you would be looking at spending anywhere from $700-$3500. This can all be verified on our website, www.epromo.com. Opportunity Knaux on the other hand is a business opportunity provider who provides information and software to help individuals make money online. The fact is that thousands of individuals are already making their livings using these proven tools and principles. A year and a half ago, Opportunity Knaux approached Epromo Solutions, because they wanted to provide our software to their customers. The deal, without going into too many boring details, is that their customers get our software as part of their packages for free (remember this software retails between $700-$3500). As part of the agreement, Opportunity Knaux deals with all support, maintenance and so on. Epromo Solutions does not have the ability to cancel any accounts purchased through Opportunity Knaux, nor do we have the ability to refund any money, since these accounts belong to an entirely different company. In the case of Mr. Anderson who wrote a complaint against us, after his 10th+ call to our company, I did take down his information. I then emailed it to [email protected]. I promptly received an email indicating that he had never contacted them about a cancellation, but they would be happy to send him the cancellation form, which he acknowledges to have received. If Mr. Anderson would have chosen to listen to my advice on his first phone call, and sent a cancellation email to the above mentioned email address, all of this confusion would have been eliminated. There have been some complaints coming back to us, about Opportunity Knaux's toll free number 866-519-5308 going to a recorded message and not a real person. We assume that the reason that we (Epromo) have received several phone calls is because of this, and have contacted Opportunity Knaux. Because of this, they are in the process of interview, hiring, and training a live Customer Service department. In the mean time, use the provided support email address for the package you purchased with them. These include [email protected] and support@makegooglecash. In closing, we are happy to help in anyway that we can, unfortunately, if you call us for a cancellation for an account you have with Opportunity Knaux, all we can do is give you a toll free number or an email address. Thanks, Tim @ Epromo Solutions

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