- Report: #1150089
Complaint Review: Equinox Anti Aging & RVTL - Internet
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Author Not Confirmed
Why?
Equinox Anti Aging & RVTL
Internet, USA
Phone:
1-877-316-1865
Web:
RVTLSKIN,COM
Categories:
Business Rating:
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Equinox Anti Aging & RVTL RVTL, Equinox Day & Night Serum Lotion SCAM & FRAUDULENT AIMED AT SENIOR CITIZENS PLAMDALE CA Internet
Unclear business jargon. I am a senior citizen and was dazzeled by the site and antiaging-anti-wrinkle serum.I wordered what I thought was a Free Trial - 14 day trial. I used the samples provided per the instructions a. and within 3 days my face was inflamed. The cream and serum caused my rosacea to flare up. I called and canceled within the 14 days. I didn't realize this was a recuring monthly program and conveniently they have no record of me canceling. they have deducted over $400 from my account with two months of shipments charged with in 16 days of each other. They will refund a portion of the 2nd shipment, approx. $143 or +$200 - restocking, postage etc. and will do nothing for the 1st shipment that I did not catch the earlier deduction. They said their website has complete instructions of recurring and that my order was a binding legal agreement. WOW, who knew. I'm wanting less wrinkles and so distracted by their claims, that now I see are not typical, that I did not read the fine print. I cvould read the fine print it was so fine.
Being a senior citizen has its draw backs and not understanding their fine print & what I was agreeing to so far is very costly. All over their ad it shows, $30 for the bottle, not the $99 + $105 that I was charged. I feel totally victimized by this company.
