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  • Report:  #383942

Complaint Review: ESBI Rocket Communication - Palm Harbor Florida

Reported By:
- Fayetteville, North Carolina,
Submitted:
Updated:

ESBI Rocket Communication
334 E. Lake Rd Suite 232 Palm Harbor, 34685 Florida, U.S.A.
Phone:
888-300-3724
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On October 22nd I recieved my Embarq phone bill with 12.95 charged as third party billing from ESBI on behalf of Rocketcommunication. The fee was for VMAIL and EFAXING. I have neither, of course, so the billing was surprising. Even more surprising was the electronic voice on the other end of the phone when I tried to call the 888-300-3724 number. The furthest I could get was them requesting me to cancel my service. I did not cancel, since I had no service with them to begin and I was worried that cancelling service would make it seem as though I agreed that I did have service at one time. I am still trying to talk to a real person, and not a machine. I am hopeful that Embarq will be more willing to work with me on this and will wipe out the charge.

Chauvis

Fayetteville, North Carolina

U.S.A.


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