- Report: #308065
Complaint Review: ESBI - Internet
-
Author Confirmed
Why?
ESBI
http://www.billview.com/esbi/index.htm Internet, U.S.A.
Phone:
18883023724
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ESBI billed for charges for orbit telecom monthly fee and SBO online for survival kit-qwest Internet
I was billed for charges on my qwest bill. Im not sure what they are but it looks like a scam
I tried contacting the company by telephone. I reached someone, and when I asked about the charges 0n my bill I was put on hold. a second person then answered and did not speak very professionally. I was then put on hold again (surpise?). Someone then answered the phone then hung up on me.
I then tried contacting thier website, and it was very bland. In order to get any customer service I had to give out my personal info and I was reluctant to do so.
I do not trust this company, and I will not pay my (what I think) made up bill.
Camelbottle45
Rock Springs, Wyoming
U.S.A.
I tried contacting the company by telephone. I reached someone, and when I asked about the charges 0n my bill I was put on hold. a second person then answered and did not speak very professionally. I was then put on hold again (surpise?). Someone then answered the phone then hung up on me.
I then tried contacting thier website, and it was very bland. In order to get any customer service I had to give out my personal info and I was reluctant to do so.
I do not trust this company, and I will not pay my (what I think) made up bill.
Camelbottle45
Rock Springs, Wyoming
U.S.A.
4 Updates & Rebuttals
Virginia
Plantation,Florida,
U.S.A.
Please contact us for assistance
#2UPDATE Employee
Wed, February 20, 2008
Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-263-0206 we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Orbit Telecom Plantation, Florida U.S.A.
Virginia
Plantation,Florida,
U.S.A.
Please contact us for assistance
#3UPDATE Employee
Wed, February 20, 2008
Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-263-0206 we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Orbit Telecom Plantation, Florida U.S.A.
Virginia
Plantation,Florida,
U.S.A.
Please contact us for assistance
#4UPDATE Employee
Wed, February 20, 2008
Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-263-0206 we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Orbit Telecom Plantation, Florida U.S.A.
Virginia
Plantation,Florida,
U.S.A.
Please contact us for assistance
#5UPDATE Employee
Wed, February 20, 2008
Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-263-0206 we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service Orbit Telecom Plantation, Florida U.S.A.
