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  • Report:  #536551

Complaint Review: eSoftware Doctor INC - London Internet

Reported By:
J H - Colorado Springs, Colorado, United States of America
Submitted:
Updated:

eSoftware Doctor INC
601 International House, 223 Regent Street, London London, Internet, United States of America
Phone:
Web:
http://support.esoftwaredoctor.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Ordered Norton Internet Security 2010 (1 year of protection)

-received confirmation of receipt of payment and order as being "complete" and available as "digital download."
-no such download was sent, nor is there a button or any kind of function on their website.
-sent 2 requests to "customer support" 2 - customer service department.
-no response to either request, other than an autoresponder that acknowledged that I had sent a request.

-requested refund twice. no response to either request.

Do not do business with this company!

J, Colorado Springs, Colorado


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