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  • Report:  #1252689

Complaint Review: Especially Yours - Nationwide

Reported By:
Stylish One - Richmond, Virginia, USA
Submitted:
Updated:

Especially Yours
Nationwide, USA
Phone:
800 748-6910
Web:
www.especiallyyours.com/wigs
Categories:
Tell us has your experience with this business or person been good? What's this?

On 8/21/15, I purchased a wig for $29.99 and $9.99 s/h fees=$39.98 total. I recvd the wig 5 days later with invoice stating "Amt charged to credit card" $29.99. What happened to the $9.99 s/h fees? I called Especially Yours C. Sv. line and I was told that a glitch occurred in the s/h dept - I would NOT be charged! I erased the $39.98 from my checkbook and entered $29.99 (like the invoice and C.Sv. rep stated). 11 days later (9/3/15), the $9.99 appeared on my bank statement along with a $35.00 overdraft fee. I called and spoke with a supervisor who said she was sorry but could NOT refund my $9.99, or cover my o/d fees.

They sell predominately to Black women and their racist tactics, overcharging on all clothing, shoes and wigs has got to stop. I absolutely HATE this bogus company and their rip-off way of doing business!



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