- Report: #1316882
Complaint Review: eventticketscenter.com - Internet
-
Author Not Confirmed
Why?
eventticketscenter.com
Internet, USA
Phone:
866-237-6204
Web:
eventsticketcenter.com
Categories:
Business Rating:
(0)
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eventticketscenter.com mytickettracker.com ticketnetworkdirect.com Lied to me and withheld information about the nature of the tickets I was buying both on their site (eventticketcenter.com and over the phone (mytickettracker.com) CT shows on my bankstatement Internet
I was looking for one ticket to the Alice In Chains concert at the SLC venue The Depot a few days before the actual show. I clicked a link online to eventticketcenter.com and tried to purchase just one ticket - I think the listed cost was $77. I clicked it a few times and got a message saying "we are unable to process your request", or somesuch. I figured that maybe the event was sold-out, but going back to the listing it kept showing 2 tickets.
There was a number on the site which said for help with your order call: 866-237-6204. This was the number (unbeknownst to me) for mytickettracker.com. I spoke to a live representative who basically lied to me and withheld information about the nature of the tickets I was buying. I was told that these two tickets were being held on reserve and that the "Seller" would only release them as a pair. I HAD to buy two in order to get the tickets. I was never given any other alternative, or told that I had basically entered a venus flytrap. With all this disinformation, I went ahead and purchased the last two tickets, knowing I only wanted one, and thinking of a friend I could invite to split the cost. (He didn't end up paying it once I explained the situation - not even the base price, but that's cool, and another story).
When I got off the phone after completing the transaction I was curious about how much I'd been gouged. I knew I was paying a bit extra to purchase them this way, and was told such. The actual venue - The Depot - Listed them at $57 I think, and I know that a local ticket seller had them at $66. I paid $255.12 and that was supposed to include the fees (venue and handling). When I saw my bank statement, there was the $255.12 AND the $15 venue fee AND the $8 handling fee (both legitimate).
Thes people are on-line ticket scalpers. I was lied to about the availability and the nature of the tickets and told the only way to get them was as a pair, and that some ominous "Holder" of tickets had placed them on "reserved" status.
What a bunch of lies! Shame on you both - the scalper and his frontman.
I have started a dispute through my bank but thought it good to spread the word.
Oh - also at the end of our call, knowing I'd been raped, they offered me the chance to recoup "up to" $50 by listening to another offer (Greatfun.com). Turned out that it was technically only $25, minus one dollar - and I've cancelled that offer to avoid a $16.95/month membership fee.
