- Report: #261137
Complaint Review: Ever Private Card Service - Internet
-
Author Confirmed
Why?
Ever Private Card Service
everprivatecardservice.com Internet, U.S.A.
Phone:
866-379-5984
Web:
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Business Rating:
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Ever Private Card Service The charged my account $54.95, by using a check. I did not authorize this, i could not get a hold of anyone. Internet
They charged my account $54.95 usng a check number 999. I tried to get a refund from them, but it is impossible. i called the phone number, and i could not get a real person to talk to. It was all automatied. Please i need help. I called the bank and they said that they have gotten many of these same complanits.
James
hinesville, Georgia
U.S.A.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.
James
hinesville, Georgia
U.S.A.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.
3 Updates & Rebuttals
Hatten Family
Anderson,South Carolina,
U.S.A.
I CAN HELP
#2Consumer Suggestion
Fri, July 20, 2007
WE HAD THE SAME THING HAPPEN TO USE VIA A ONLINE PAYDAY LOAN YOU CAN DO THIS TWO WAYS 1 GO TO YOUR BANK AND FILE A FRAUD CHARGE AGAINST THE AS YOU DID NOT AUTHORIZE THIS ACTION AND THEY WILL TAKE THOUGHT THE PROPER STEPS. OR 2 CONTACT THEM BY EMAIL AND REQUEST THE REFUND THROUGH THEM AS IT TOOK US ABOUT 2 WEEKS TO GET EVERYTHING STRAIGHT BUT THEY DID COMPLY.
Maria
Pasadena,Texas,
U.S.A.
More info on Ever Private
#3Consumer Comment
Fri, July 20, 2007
This might be useful ! --------------------------- Private Date Finder, LLC 2935 Hierro San Clemente, CA 92673 Contact: Josh Finer Phone: (888) 394-1053 Company Rating F Rating Explanation: The rating the Better Business Bureau assigns a business is determined by our composite score of such factors as its type of business, length of time in business, compliance ... Full Rating Explanation Company Profile DBA: Private Date Finder, LLC Other DBAs: Private Date Finder, LLC Privacash.com, Inc. Virtual Works, LLC EverPrivate Card Ever Private Card Ever Private Card Service Secret Cash Card Address: 2935 Hierro San Clemente, CA 92673 Other Addresses: 2935 Hierro San Clemente, CA 92673 647 Camino de los Mares, # 108-217 San Clemente, CA 92673 14 Monarch Bay Plaza # 301 Monarch Bay, CA 92629 Primary Phone: (888) 394-1053 Other Phone Numbers: (888) 394-1053 (866) 496-1749 (866) 496-1799 (866) 379-5984 Primary Fax: Other Fax Numbers: Primary Contact: Josh Finer Other Contacts: Josh Finer Website: Other Websites: www.everprivate.com/ Company ID: 100037139 Business Start Date: BBB Created Record on: 8/3/2006 Nature of Business: This company's business is providing secured credit cards to be used for online purchases. Back to Top We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Back to Top BBB Comments and Analysis Consumers have advised us that this company is making charges to their bank accounts after applying for a pay day loan. Some report that pop-ups are presented and they decline the offer but are charged anyway. We suggest that you contact your bank and report the issue and contact the Federal Trade Commission at www.ftc.gov. This company offers a secured Mastercard, meaning that the credit card is not actually an extension of credit but must be pre-loaded with funds before it can be used for purchases. The company charges a $49.95 fee for their service. Back to Top Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months: No. of Cmpl Type of Response 346 Making a full refund, as the consumer requested 2 Making a partial refund 109 Agreeing to perform according to their contract 9 Refusing to make an adjustment 3 Refuse to adjust, relying on terms of agreement 15 Unanswered 1 Unassigned 485Total Back to Top Complaint Experience Complainants generally allege that they received unauthorized drafts from this company for $49.95 for a product that they did not order or were applying for pay day loans and were subsequently charged for this service which they did not agree to. Some complained that they never received any debit card from the company. The company generally responds by providing refunds and stating that while applying service such as cash advance loan applications customer legally authorized us to debit his bank account and that they have authorization details including the computer number (IP) etc. Back to Top Government Actions We know of no government action taken against this company. Back to Top Advertising Review No question about the truth of this company's advertising has come to our attention. Back to Top Other Considerations We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Back to Top
Maria
Pasadena,Texas,
U.S.A.
They got me too: Here is the procedure I was told to obtain a refund
#4Consumer Suggestion
Tue, July 17, 2007
My bank account was hit on 7/12//07 for a charge of $54.95, a check #9999 from Ever Private Card. I called my bank, reported this as an unauthorized transaction. My bank told me to first call the number listed on the check to see if I could get Ever Private to refund my money. I called the number 866-379-5984 only to get recording that any request for refund must be done online at contacteverprivate.com. I did this, only to get the line that I had agreed to let them make this debit. (Apparently, Ever Private got my info, unbeknowst to me, from a application for a loan with a company not affiliated with Ever Private.) After repeating twice that I wanted a refund, did not want the card, etc., I was finally given the following link for a refund request: secretcashcardservice.com/cgi-bin/refund.cgi. I filled out the form and on 7/16/07 was informed that my refund check had been mailed and I should get it by the 26th. Meanwhile, I had to close my checking account and open another one, as well as filed a fraud report at my bank. My bank is investigating and has refunded me the overdraft fee this illegal transaction caused. The kicker? On another website that lists consumer complaints, those who got refund checks claim that the checks they got had stop payments attached to them. One person who received the refund check called the bank the check was issued from and found this out. According to this individual, this is not the first time this had occurred. So let me toss this out to you all: If I receive a refund check that is not good, what would be my next step? I already complained to the Attorney General offices for Texas and California. The address I got for Ever Private Card is: 647 Camino de los Mares #108-217, San Clemente, CA 92673. They also apparently have, or continue to, go by the name Secret Cash Card. Hopefully, this will help you, but I would not let your bank get away with not compensating you for the amount Ever Private stole from you and any overdraft fees that came about from this transaction. The gentlemen I dealt with at my bank says he has seen several of these unauthorized transactions from Ever Private and Secret Cash Cards. Maybe flooding the appropriate authorities will finally shut them down for good. Good luck to you!
