- Report: #1397493
Complaint Review: Exede Internet - Nationwide
Reported By:
Michelle -
Highland Lakes, Texas, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Exede Internet
Nationwide, USA
Web:
excede.com
Categories:
Business Rating:
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Exede Internet Rip off Internet provider Highland Lakes Texas
EXEDE Internet is a Rip Off! I have to TRASH a local internet company on every social media spot that I can. If you live in the Highland Lakes area DON'T ever do business with EXEDE internet. We have been getting ripped off by this company for years. Slow satellite speed internet package that has 25GB data limit before they start charging overages for $150/month. BUT that's not the worst of it. Half the time its down. Some times the whole weekend will go by and we are DOWN! I have to drive back into Austin just to get work done. Not much alternatives out in the hill country but we finally just went to HughesNet hoping for better service. So I called to cancel and the "lady" that I talked to said she could offer twice the speed and data for less money if I didn't cancel (too late, already hooked up to HughesNet). AFTER, mind you, I had called many times to ask if they had anything BETTER with the answer of NO every time. Do you think they could have emailed me? Or contacted by phone? The to add insult to injury she says I'm one day into the new billing cycle so they will be charging me a whole month ($150) and there is nothing you can do about that, ma'am (Texas hospitality).
