- Report: #593225
Complaint Review: Expedite Media Group - Aurora Illinois
Reported By:
none -
none, Internet, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Expedite Media Group
2 South Broadway . 2nd Floor - Aurora, IL 60505 Aurora, 60505 Illinois, United States of America
Phone:
630-897-6448
Web:
http://www.expeditesimplicity.com
Categories:
Business Rating:
(0)
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Expedite Media Group Expedite Marketing Fraudulently charged card twice! I had to cancel the credit card and report it stolen! Aurora, Illinois
I dealt with this company for email marketing services. I used them for 1 month and needed to cancel because the service wasn't working for me. They still charged my card the next month saying I never filled out the cancellation form. However I had emailed my account rep and said I was canceling and he replied back saying that was fine and never mentioned a word at that time about the cancellation form. After I asked for the cancellation form they wouldn't send it and just tried to talk me back into the service. Foolishly I decided to continue the service since they made me a really good deal and I felt it would work then the next month.
After the second month of it not working for me I canceled again. This time they still didn't send me a cancellation form (which I am convinced doesn't even exist) and just confirmed with me that I would not be billed again. 4 months later my card was suddenly hit for 2 charges totaling almost $500! I was so infuriated that rather than even try to deal with them, which I knew would be a dead end, I just reported my credit card as stolen and issued chargebacks on the charges.
I advise anyone that has done business with them and is canceling or currently dealing with a sudden charge from them on your card, the best course of action is to report your card stolen and tell them those charges were fraudulent.
After the second month of it not working for me I canceled again. This time they still didn't send me a cancellation form (which I am convinced doesn't even exist) and just confirmed with me that I would not be billed again. 4 months later my card was suddenly hit for 2 charges totaling almost $500! I was so infuriated that rather than even try to deal with them, which I knew would be a dead end, I just reported my credit card as stolen and issued chargebacks on the charges.
I advise anyone that has done business with them and is canceling or currently dealing with a sudden charge from them on your card, the best course of action is to report your card stolen and tell them those charges were fraudulent.
