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  • Report:  #1192213

Complaint Review: Explore USA -

Reported By:
Jessica - Boerne, Texas,
Submitted:
Updated:

Explore USA
USA
Phone:
830-981-5618
Web:
http://www.exploreusa.com/texas/boerne/
Categories:
Tell us has your experience with this business or person been good? What's this?

If you are missing that slimy used car sales guy experience...go here! I've been in sales for many many years and I hate to hear people say things in rote. Especially when they don't listen to your answers anyways. We asked to see 19-26 ft. He showed us 30. We asked to see some RV's we saw towards the back of the lot, he said "they were out of our price range." Really? Because no one asked me my price range!! 



My husband and I had already gone to several RV locations and even though we did not care for the sales guy we found a trailer we liked. So we tried to bare with it. I said we needed to leave in the next 45 min. so we would have to finish the sales process the next day. The response was to sit us down in a little room to watch a video. It was like the 90's car buying experience all over again!! I could go on and on about how this guy was text book wrong but reliving it infuriates me. The biggest disappointment was his inability to set realistic expectations. He assured us we could have the RV by that Friday for a trip we had scheduled. Needless to say, this didn't happen.I guess "Supercenter" in the name is appropriate. If you like mechanical, misogynistic pre-qualifying behavior, this is your place.



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