This storage company had my unit up for foreclosure on June 12, 2014. I went to pay off and get my items out before this occured. I found out they not only cut off my lock, but they had rumaged through my unit. This is not right and I will never use this company again. I didn't think they were supposed to enter until the date of foreclosure. I will be filing a complaint with the better business bureau on this company as well. Advice to anyone do not use Extra Space Storage they are an unethical company.