- Report: #1334230
Complaint Review: Eye Complex RX - Internet
Reported By:
Dissapointed -
Tieton , Washington, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Eye Complex RX
Internet, USA
Phone:
888-373-9518/888-784-4637
Web:
eyecomplexrx.com
Categories:
Business Rating:
(0)
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Eye Complex RX Dishonest, Charged me $175.90 dishonest, bad, rude Internet
I recently was on the internet and a site came up Complete RX 14-day trial. I was under the understanding that I was paying $10.90 for the cream and eye serum plus shipping. No where on there did it state that I had to call and cancel in any time limit. I recieved the cream and eye serum and first of all I am not impressed. Secondly I thought that if I was to like it that I would have the oppurtunity to call and order more. BUT !!! No they took it upon themselves to charge my card $85.95 and $89.95. When I called I was very nice and tried to get to the bottom of why they did this. They just kept saying by putting the CVS 3 digit code on my card in the site that I agreed to this. They also were very rude and deminning. I asked for a refund or at least a partial, I was told they do NOT GIVE REFUNDS EVER!!! and they would send me a complimentary bottle for a reduced price of $39.95 ARE YOU KIDDING ME!!! I am so dissapointed with the way that they hide these charges and their customer service. I would never recommend this company to anyone even if I liked the product. Unfortunatly this was an expensive mistake, I am a single working mom with two boys and do not have the extra to spend on facial products. I am now out $175.90 that could have bought groceries for this month.....
