Robin
Waldron,#2Consumer Comment
Sun, August 10, 2003
Mike, You are correct. Mr. Kenney has indeed been protecting his own interests all along to some degree. The thing about this that galls me so much is the fact that the man ( I use the term loosely) USED hundreds of people from his former website. It seems that this person may have indeed begun as a true advocate. Since no one seems to be able to make a dent in the heavy-duty armor of this company alone, the thought was probably that sheer numbers could expose the corruption in Fairbanks. It was working, obviously. Then came the lawsuit that changed the name of the site from Conti-Fairbanks to Servicing News. Before too long we all know that turned into the fabulously useless, propaganda-laden Borrowers Help. As near as I am able to tell from information gathered from people who posted on the website, there was a push by Mr. Kenney for posters to divulge ever more personal information during the last month or two of the legitimate site operation as Servicing News. The question now is: where is that information? And why the sudden rush to obtain it? Was the deal done before it was made public? Hmmm Fairbanks is still taking homes daily. Are the homes of the people who were trusting enough to give this man information being targeted especially, or is Fairbanks doing this randomly? I have no way of knowing unless people post willingly and tell us. I do not believe in selling out your fellow man. If it should become clear that the information solicited by and divulged to Mr. Kenney is being used to target the givers of that info, there are legal and moral implications that would make Fairbanks look like a small bump in the road to Mr. Kenney. I am not saying that he has done anything at all with the information given to him. I hope he has destroyed it permanently. What I am saying is that this person has in his hands the potential to do a great deal of damage to many people. There is no way to know unless the victims tell us that they are suddenly being harassed even more than they were since Mr. Kenney went to work for the System (if it is even possible to be hassled more than they were). I have no use for advocates who are traitors. I can respect an advocate who gets weary and says he must lay down the burden and move on. Some things are just too much for a person and they must call an end to it for their own mental and physical health. There is no shame in that. But a treacherous advocate who suddenly clams up and never tells anyone where their information is and what is being done with it is highly suspect. There appears to be no moral foundation in Mr. Kenneys makeup as evidenced by what he has done so far. Why should anyone trust him? And, for your reading pleasure, the latest spew of oral diarrhea from out favorite, always entertaining traitor can be read here: (this article is copyrighted, so better just point you in the right direction) http://www.sltribune.com/2003/Aug/08082003/business/82091.asp Read it and weep. Or laugh. Or do both at the same time! Fairbanks victims will be delighted to know that Mr. Kenney is now a kinder, gentler advocate! Mike is right; cant have all those lawsuits rocking the stocks at PMI, can we? That kind, gentle approach really ought to penetrate Fairbanks rhino-hide! (I liken it to throwing rolls of toilet paper at a tank!) As for Brian, is he still building houses for PMI? Or did he go home? Who knows? Brian seems to be our "magical, mystical disappearing" advocate...
Mike
Radford,#3Consumer Comment
Fri, August 01, 2003
I haven't been following the Fairbanks situation too closely so I could be way off base here. But I was hoping someone else would notice this too, if you read Craig's first letter to the executives at PMI/Fairbanks, he reveals that he's an "investor" in PMI (thus also Fairbanks), and the tone of the letter is clearly trying to preserve his interests as such. And the second letter to borrowers is also aimed to the same ends. It seems that if Fairbanks is driven out of business, Craig will lose a lot of money, and he's trying to prevent that. Let's go through the first letter again. Craig is concerned about the rising tide of lawsuits and criminal investigations against Fairbanks. He doesn't say whether borrowers *should* sue Fairbanks, only that they *are* sueing and winning. He notes that well-heeled law firms are orgainzing class actions, also likely to be lost by Fairbanks, and that could be very expensive. Additionally, various Fairbanks practices appear to be against federal law, and they could suffer substantial criminal penalties for that. He's concerned that if "business as usual" continues, the resulting civil and criminal penalties could run Fairbanks out of business. He doesn't say whether that would be good or bad for the borrowers, but clearly it would be bad for Fairbanks' investors and executives. He also describes other well-known Fairbanks practices, such as exhorbitantly priced "force-placed" insurance, unjustified "legal fees," and improper foreclosures. Besides the illegality of these practices, he's concerned that investors like him are being ripped off. The profits from "insurance" and fees seem to be disappearing to carefully arranged "independent" compaines rather than increasing the investors' wealth. Improper foreclosures claiming less than the house is really worth are also resulting in investors taking a loss. Fairbanks then allegedly sells the house for full value shortly afterward but the profit again disappears; it is not passed back to investors. So Fairbanks is indeed treating Craig badly, but not in the same way it is the borrowers. He has an interest in reforming Fairbanks, but not necessarily in the way that would most benefit the borrowers. He appears to have not disclosed this conflict of interest outright. Instead he used weasel language like "I'm not paid by Fairbanks" to try and create an appearance that there is no conflict of interest. Borrowers who did not realize the subtelties of the situation were deceived by him.
Robin
Waldron,#4Consumer Comment
Thu, July 31, 2003
I ran across this by accident as I was researching another subject. Just thought I'd share: Local man leads effort to call out mortgagor Questionable practices alleged against company 06/25/03 BY BOB ALLEN A federal investigation of a mortgage-servicing company based in Salt Lake City is bringing a sense of relief to many Maryland homeowners. Especially Craig Kenney, a Glencoe resident who has a mortgage with the company, Fairbanks Capital, and who has spent the past couple of years waging a one-man, multimedia crusade against the company. At the urging of Sen. Barbara Mikulski, among others, the Department of Housing and Urban Development recently began an inquiry into Fairbanks Capital. Hundreds of mortgagees in Maryland and elsewhere have long alleged that Fairbanks engages in questionable practices, routinely imposes unwarranted fees and penalties and wrongfully initiates foreclosure proceedings against mortgage holders. "Of the 600,000 or so mortgages that Fairbanks has in its portfolio, about 200,000 are in some kind of default," Kenney said. "I would guess that many of them don't belong in default." The HUD inquiry may not be the only federal investigation into Fairbanks' business practices. Earlier this month, Mikulski wrote to Attorney General John Ashcroft, urging the Justice Department to launch a criminal investigation of Fairbanks. Meanwhile, dozens of state agencies, including Maryland's Division of Financial Regulation, have launched their own probes. The Federal National Mortgage Association, which packages Federal Housing Administration mortgages, also has investigated Fairbanks and recently determined that it was "not meeting industry standards." What's more, dozens of individual and class-action lawsuits have been filed in various states. In the suits, most of which remain unresolved, homeowners accuse Fairbanks of unjustly forcing them into default or delinquency for the purpose of assessing additional penalties, late fees and exorbitant costs, such as "forced-placed" hazard insurance, to stave off foreclosure. For its part, Fairbanks said it is now reviewing all of its services. "Some of the complaints that have been brought to our attention are legitimate, and we are trying to respond to them," spokeswoman Heidi Schwartz said. PMI Mortgage Insurance Corp., the California-based company that is the majority owner of Fairbanks, has launched its own investigation. "PMI is committed to being part of the solution to rebuild Fairbanks Capital. That's a lofty goal by any standard but one well worth shooting for," Brad Shuster, president of PMI and chairman of Fairbanks Capital Corp., said in a recent statement. "Under my direction, the board of directors has ordered a top-down review of all servicing fees. "If we find problems, we are going to fix them as quickly as possible. If we find there has been wrongdoing (by) Fairbanks employees, we will most assuredly hold those individuals accountable." All of that serves as a vindication of sorts for Kenney, who started a Web site devoted to airing complaints against Fairbanks in May 2001 and has been locked in a series of suits and countersuits with the company. For a long time, Kenney was a voice in the wilderness, fighting Fairbanks without support from government agencies. "This is no longer a story about my loan and my problems with Fairbanks," Kenney said. "This company has been screwing people royally. It's the only mortgage company I'm aware of whose only purpose is to foreclose on people." Kenney says his Web site - originally called www.conti-Fairbanks.com but recently replaced by www.borrowerhelp.com and www.servicingnews.com after Fairbanks sued over the use of its company name in the site address - garnered more than 65,000 hits in its first year and has tracked dozens of individual lawsuits brought by mortgagees. Kenney also takes considerable credit for the groundswell of complaints and multiple investigations that Fairbanks has recently faced, which the industry publication Realty Times recently called "the biggest homeowner uprising in the history of the American home mortgage industry." The pressure from mortgagees and investigative agencies has been felt in Fairbanks's highest echelons. Fairbanks Capital's chief executive officer, Thomas Basmajian, and other top officers have been ousted by the holding company, PMI. "Never in history have two guys with a Web site done something like this," says Kenney, referring to another mortgagee, in California, who helped him publicize the complaints. Kenney's dispute with Fairbanks began in late 2000, when the company claimed he was more than $33,000 in arrears on his $353,000 mortgage. He says he was up to date on all his payments and had been for some time. Soon afterward, Fairbanks started foreclosure proceedings against him. Kenney eventually got a judge to issue an injunction against the foreclosure, which has since been set aside. Ultimately his efforts to keep his home in the face of the attempted foreclosure proceedings cost him about $30,000 in legal fees, Kenney said. In addition to maintaining his Web site, Kenney appeared in newspaper and television news reports in Baltimore, Dallas, Salt Lake City and elsewhere. He testified before a Securities and Exchange Commission panel and met with various state financial regulators and officials. A series of reports that aired locally on WBAL-TV caught the attention of the Community Law Center in Baltimore, which, according to its director of research and policy, Diane Cipollone, is "always involved in any type of predatory or abusive practices involving homeowners." It was Cipollone and her colleagues at the center who brought Fairbanks to the attention of Mikulski. The center also set up its Web site as a resource center and clearinghouse for homeowner complaints against Fairbanks. "We've been contacted by close to 200 families just in Maryland" alleging grievances against the mortgage servicing company," Cipollone said. "I've lost count of how many we've heard from throughout the country." I feel awful for Fairbanks victims who were taken on a ride by this "man"...according to this MD newspaper article, Craig was nearly a one-man show! What a sad-sack; a sad-sack with a "God" complex! We will probably never know how MUCH it takes to buy a soul. But they appear to have been for sale between June 25 and July 15 of 2003.