- Report: #858201
Complaint Review: Fanooki - Internet Internet
Reported By:
Rachael -
Rockville, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fanooki
Internet, Internet, United States of America
Phone:
405-634-0461
Web:
www.fanooki.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fanooki, fanooki.com refused to ship, never received items Internet, Internet
Over 3 months ago I purchased a coupon from KGB deals to get 2 memory foam pillows from www.fanooki.com. When I placed the order, I received a message informing me the shipping could take up to 4 weeks.
A month after I placed my order I contacted the fanooki customer service via email to request a shipping status. As another review stated, they blamed suppliers for the delay. I have now exchanged 6 emails with customer service. The most recent response stated they would ship the items "today or Monday." That was a week ago.
Additionally, I sent an email complaining about the situation to KGB deals an did not receive a response. I have now sent a second email requesting a refund. I have noticed that a significant number of deals on the KGB website are from fanooki, and other similar sites with limited and dissimilar products. I don't know what connection KGB deals may have with Fanooki, but I don't plan to make any purchases from either site again.
A month after I placed my order I contacted the fanooki customer service via email to request a shipping status. As another review stated, they blamed suppliers for the delay. I have now exchanged 6 emails with customer service. The most recent response stated they would ship the items "today or Monday." That was a week ago.
Additionally, I sent an email complaining about the situation to KGB deals an did not receive a response. I have now sent a second email requesting a refund. I have noticed that a significant number of deals on the KGB website are from fanooki, and other similar sites with limited and dissimilar products. I don't know what connection KGB deals may have with Fanooki, but I don't plan to make any purchases from either site again.
