- Report: #200354
Complaint Review: FASTRIP - Bakersfield California
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FASTRIP
Ming & Chester Bakersfield, 93304 California, U.S.A.
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RETAIL STORE FASTRIP - FASTRIP LOSES DAILY THREE WINNING TICKET, WINNER MUST WAIT HALF YEAR TO GET PRIZE ripoff Bakersfield California
On 8th July 2006, I went to check my FantasyFive, and DailyThree tickets at the retailer (Faststrip) from which I bought them.
The Cashier checked with her supervisor after advising me I had won $800.00, I was told by the cashier they did not have any claim forms, and advised going to RiteAid for the required forms.
The Cashier handed back three CA Lottery print-outs/tickets:
1.FantasyFive ticket with print-out across it which reads (Cashed 08.JUL.06 12:59:01 , 0676159 ).. I have never seen that on a cashed ticket for a replay??? (See Attachment #1)
2.FantasyFive ticket with two replays. (See Attachment #2).
3.And a CLAIM DLY3 ticket indicating the amount of $807.00. (See Attachment #3).
The Cashier explicitly stated to file what she called the receipt (CLAIM DLY3) with the claim form, when I get it.
By the initial look at the cashed FantasyFive ticket I was under the initial impression I had won the funds from FantasyFive.
After giving the CLAIM DLY3 ticket a better look at the other print around the $807.00, I realized I had actually won the DailyThree, and not the FantasyFive, and the Cashier had cancelled and given back the wrong ticket indicated by the Cashed print out.
I returned to the Retailer the next day (Sunday 9th) to collect my ticket, and was told the Manager would not be available until Monday.
On 10th July Monday morning, I discussed the problem with the Manager that worked with the Cashier that had given me the receipt/ticket (CLAIM DLY3).
The Manager stated their was nothing he could do, and advised I speak with the owner at noon, at noon I returned to the store again to find the Manager nor the Owner of the retail store were present or accounted for.
I contacted The Ca. Lottery Security Center and spoke to a person that could not seem to understand what had actually happen, and basically stated it was impossible for the Retail Cashier to have printed out (Cashed 08.JUL.06 12:59:01 , 0676159 ) on the wrong ticket, but there it is. (See Attachment #1)
The Ca. Lottery Security Representative had indicated I could file my claim with only the CLAIM DLY3 ticket, but I would be looking at not getting paid for six months.
It is an outrage that I have to wait half a YEAR the first thing I ever won in my life due to the retail stores ineptitude!
Robert
Bakersfield, California
U.S.A.
The Cashier checked with her supervisor after advising me I had won $800.00, I was told by the cashier they did not have any claim forms, and advised going to RiteAid for the required forms.
The Cashier handed back three CA Lottery print-outs/tickets:
1.FantasyFive ticket with print-out across it which reads (Cashed 08.JUL.06 12:59:01 , 0676159 ).. I have never seen that on a cashed ticket for a replay??? (See Attachment #1)
2.FantasyFive ticket with two replays. (See Attachment #2).
3.And a CLAIM DLY3 ticket indicating the amount of $807.00. (See Attachment #3).
The Cashier explicitly stated to file what she called the receipt (CLAIM DLY3) with the claim form, when I get it.
By the initial look at the cashed FantasyFive ticket I was under the initial impression I had won the funds from FantasyFive.
After giving the CLAIM DLY3 ticket a better look at the other print around the $807.00, I realized I had actually won the DailyThree, and not the FantasyFive, and the Cashier had cancelled and given back the wrong ticket indicated by the Cashed print out.
I returned to the Retailer the next day (Sunday 9th) to collect my ticket, and was told the Manager would not be available until Monday.
On 10th July Monday morning, I discussed the problem with the Manager that worked with the Cashier that had given me the receipt/ticket (CLAIM DLY3).
The Manager stated their was nothing he could do, and advised I speak with the owner at noon, at noon I returned to the store again to find the Manager nor the Owner of the retail store were present or accounted for.
I contacted The Ca. Lottery Security Center and spoke to a person that could not seem to understand what had actually happen, and basically stated it was impossible for the Retail Cashier to have printed out (Cashed 08.JUL.06 12:59:01 , 0676159 ) on the wrong ticket, but there it is. (See Attachment #1)
The Ca. Lottery Security Representative had indicated I could file my claim with only the CLAIM DLY3 ticket, but I would be looking at not getting paid for six months.
It is an outrage that I have to wait half a YEAR the first thing I ever won in my life due to the retail stores ineptitude!
Robert
Bakersfield, California
U.S.A.
1 Updates & Rebuttals
Robert
Bakersfield,California,
U.S.A.
Pay'd by found ticket...
#2Author of original report
Sat, December 22, 2007
After a week the store found the ticket and saved me a ton on antacids. The ticket was cashed and all was forgiven... For Gods sake and your own, sign your tickets when you get them, not everyone will want to see you win... Thanks to the good folks at the Ripp Off Report. R. ****...
